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Avaya 3000-3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000-3 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Small and Medium Enterprise (SME) Communications |
| Certificate Validity Period: | Exam retired (retired on June 23, 2012) |
| Available Languages: | English |
| Exam Format: | Multiple Response, Multiple Choice |
| Real Exam Qty: | 59 |
| Exam Duration: | 90 minutes |
| Sample Questions: | Avaya 3000-3 Sample Questions |
| Exam Way: | Historically delivered through Pearson VUE authorized testing centers; this exam has been retired. |
| Pre Condition: | No mandatory prerequisite exam; intended for candidates with knowledge and experience in Avaya IP Office SME communications solutions. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Routing and Networking | - Multi-site networking
|
| Topic 2: Implementation and Configuration | - System deployment
|
| Topic 3: IP Office Hardware and Components | - Platform hardware selection
|
| Topic 4: Telephony and Messaging Applications | - Communication applications
|
| Topic 5: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 6: Maintenance and Troubleshooting | - Operational support
|
| Topic 7: Solution Design | - SME communications solution architecture
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question 1
Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
A. Users need to record their names.
B. Embedded Voicemail code is set.
C. Add names to the system directory.
D. Configure Dial By Name action off Auto Attendant.
Question 2
What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?
A. NCID3033211234
B. NCLI3033211234
C. Ns3033211234
D. Nss3033211234
Question 3
A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A. G.711 for the SIP trunk and G.729(a) for the IP telephones
B. G.729(a) for the SIP trunk and G.711 for the IP telephones
C. G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
D. G.711 for the SIP trunk and G.711 for the IP telephones
Question 4
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
A. IP500 IP Office Multi-Site Network (MSN)
B. Advanced Small Community Networking (SCAN)
C. Preferred Edition - Messaging
D. IP500 Voice Networking Channels
Question 5
The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?
A. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
B. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
C. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
D. IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: A |
By Derrick
