Avaya 31860X certification exam is a computer-based exam that consists of 60 multiple-choice questions. 31860X exam is administered by Pearson VUE, a leading provider of computer-based testing services. 31860X exam is available in English and Japanese languages. 31860X exam is timed, and candidates have 90 minutes to complete it. Candidates who pass the exam will receive the Avaya IX™ Calling Design certification, which is valid for three years.
Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Related Certifications: | Avaya IX™ Contact Center Avaya Solutions Architect Avaya Implementation Engineer |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Computer-based exam delivered via authorized Avaya testing platforms or Pearson VUE (availability may vary by region). |
| Pre Condition: | Recommended prior experience with Avaya communication solutions and IP telephony concepts. |
Avaya IX™ Calling Design exam covers a broad range of topics, including Avaya IX™ Calling Solution Design, Avaya IX™ Calling Solution Architecture, and Avaya IX™ Calling Solution Deployment. 31860X exam is designed to test the candidate's knowledge and skills in designing Avaya IX™ Calling solutions that meet the unique communication needs of different businesses. Candidates who pass the Avaya 31860X exam will demonstrate their proficiency in designing and deploying Avaya IX™ Calling solutions.
Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Control and Signaling | - Call routing and dialing plans - SIP fundamentals in Avaya IX |
| Topic 2: Endpoints and Devices | - Device provisioning and management - IP deskphones and soft clients |
| Topic 3: Integration and Interoperability | - Third-party SIP integration - PSTN connectivity |
| Topic 4: System Administration and Troubleshooting | - Monitoring tools and logs - Common deployment issues |
| Topic 5: Avaya IX Calling Architecture | - Core platform components - Solution design principles - Deployment models (on-premises / hybrid) |
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