Exam Code: CIS-CSM
Exam Name: ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版)
Certification Provider: ServiceNow
Corresponding Certification: CIS-Customer Service Management

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Updated: Jun 23, 2026

No. of Questions: 261 Questions & Answers with Testing Engine

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ServiceNow CIS-CSM certification is an excellent way for professionals to validate their knowledge and skills in implementing and managing ServiceNow CSM. ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) certification is highly valued by organizations that use ServiceNow CSM and can greatly enhance the career prospects of individuals who hold it. ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) certification exam covers a wide range of topics and requires candidates to have a solid understanding of ServiceNow CSM. Overall, the ServiceNow CIS-CSM certification is a must-have for anyone who works with ServiceNow CSM on a regular basis and wants to take their career to the next level.

ServiceNow CIS-CSM (ServiceNow Certified Implementation Specialist - Customer Service Management) Certification Exam is an important certification for professionals seeking to enhance their knowledge and skills in customer service management. CIS-CSM-JPN exam covers a wide range of topics and is designed to be comprehensive and challenging. Passing the exam validates the expertise of the holder in the field of customer service management and provides a competitive advantage in the job market.

How much does ServiceNow Certified CIS CSM costs

Passing Score: 60% or higher
Types of questions: Performance Based Questions
Length of Exam: 85 min
Examination Fees: $400 USD
Examination Name: ServiceNow Certified CIS CSM
No of Questions: 85 Questions

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-csm-blueprint.pdf

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