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To be eligible for the ServiceNow CIS-EM Certification Exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of experience working with ServiceNow event management solutions. CIS-EM exam consists of 60 multiple-choice questions that must be completed within 90 minutes. The passing score for the exam is 70%, and candidates who pass the exam will be awarded the ServiceNow CIS-EM Certification. Certified Implementation Specialist-Event Management Exam certification is valid for two years and can be renewed by passing a recertification exam or completing a designated continuing education program. Overall, the ServiceNow CIS-EM Certification Exam is an excellent opportunity for IT professionals to validate their event management skills and demonstrate their commitment to professional development.
The Certified Implementation Specialist-Event Management Exam certification program is ideal for professionals working in IT service management, network or systems administration, incident management, or cybersecurity, who wish to gain expertise in ServiceNow event management. It provides an excellent opportunity for professionals to develop relevant skills and knowledge through the CIS-EM program. It’s suitable for individuals who want to advance their careers, enhance their knowledge base, and stay up-to-date with the latest best practices.
ServiceNow CIS-EM (Certified Implementation Specialist-Event Management) Exam is a certification exam designed for individuals who have experience with ServiceNow and want to prove their expertise in implementing and managing event management processes. CIS-EM exam is intended to test an individual's knowledge and skills in configuring and managing event management, as well as troubleshooting and maintaining the event management process.
What skills are measured by the ServiceNow CIS-EM Exam?
The CIS-EM certification is for anyone who plans, designs, develops, deploys, implements, or administers Event Management. This certification requires you to have hands-on experience with the functionality of the product. You will have to know how to create and manage events, event templates, and event categories; how to set up event subscriptions; and how to use event reports to analyze event data. The CIS-EM certification also covers configuring the Zendesk integration and the Salesforce integration.
The ServiceNow Certified Implementation Specialist Event Management exam measures the following skills:
- Implement automation using a workflow trigger or a web service callout action to send an email notification to a user. (This objective may be new.)
- Create, update, and test event-based automation.
- Create, update, and test event-based rules that automate processes. Create, update, and test event-based workflows.
- Create integration between ServiceNow and an external application using web services. (This objective may be new.)
- Understand the ServiceNow event management process, including event types and the workflow that processes event data.
- Create, update, and test event-based custom objects and fields.
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