Salesforce Certified Business Analyst certification exam is a comprehensive test that covers a wide range of topics related to business analysis. Certified-Business-Analyst exam is designed to evaluate the candidate's understanding of Salesforce functionalities, data modeling, report generation, and business process optimization. Certified-Business-Analyst exam also tests the candidate's ability to gather and analyze business requirements, as well as their communication and documentation skills.
Salesforce Certified-Business-Analyst Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Business Analyst Exam |
| Exam Number: | Certified-Business-Analyst |
| Passing Score: | 72% |
| Certificate Validity Period: | Valid indefinitely with required maintenance modules |
| Exam Format: | Multiple-choice, Multi-select, Scenario-based |
| Exam Price: | US$200 + applicable taxes |
| Available Languages: | English |
| Real Exam Qty: | 60-65 |
| Exam Duration: | 105 minutes |
| Recommended Training: | Salesforce Business Analyst Trailmix |
| Exam Registration: | Pearson VUE Scheduling Salesforce Certification Registration |
| Sample Questions: | Salesforce Certified-Business-Analyst Sample Questions |
| Exam Way: | Online proctored or onsite at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended 2+ years business analysis experience and Salesforce familiarity |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005298939&language=en_US |
Salesforce Certified-Business-Analyst Certification Exam is a comprehensive exam that covers a wide range of topics related to Salesforce. Certified-Business-Analyst exam is designed to test a professional's knowledge of Salesforce, its features, and its capabilities. Certified-Business-Analyst exam consists of 60 multiple-choice questions that need to be answered in 105 minutes. Certified-Business-Analyst exam is timed, and candidates must score at least 68% to pass.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-business-analyst---BA-201
Salesforce Certified-Business-Analyst Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User Stories and Acceptance Criteria | 18% | - Write clear, testable acceptance criteria - Document and maintain user stories - Define components of effective user stories |
| Change Management and Enablement | 17% | - Identify change impacts and risks - Develop change enablement strategies - Support adoption and training activities |
| Development Support and User Acceptance | 12% | - Support solution development and clarify requirements - Validate solution against requirements - Plan and execute user acceptance testing |
| Requirements Gathering and Management | 18% | - Document and manage requirements in version control - Distinguish between scope, requirements and user stories - Engage stakeholders to elicit, validate and prioritize requirements |
| Solution Design and Documentation | 18% | - Map business processes to Salesforce capabilities - Create functional specifications and design documents - Translate requirements into Salesforce solution design |
| Customer Discovery | 17% | - Assess current state of existing products and processes - Define project scope based on business strategies, goals and challenges - Understand BA roles across implementation lifecycle - Document business processes and scope |
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