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Salesforce Certified Education Cloud Consultant Sample Questions:
1. A school of engineering is interested in Salesforce. There are several other Salesforce environments across the university with varying degrees of usage and configuration. The university is largely decentralized where schools operate independently of each other and often in silos. There is high turnover in staff and leadership.
Which Salesforce environment strategy should the consultant recommend?
A) The school of engineering should initiate a Center of Excellence (CoE).
B) The school of engineering should have its own Salesforce environment.
C) The university should consolidate all of the Salesforce environments.
2. A system admin plans to load data into Salesforce in the following order. Team, Course, Course offering, and Account.
What should the consultant discuss with the system admin?
A) There is a risk of account data skew.
B) Account is a required field for Team.
C) There is a risk of lookup data skew.
3. Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?
A) Create a custom Report Type with Courses, Course Offerings, and Course Connections.
B) Add a Course Connections cross filter to the Program Enrollments with Contact report.
C) Use the Course Connections with Contact's Academic Program Report Type.
4. The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
A) Grant System Admin access for each department leader.
B) Encourage users to post ideas on Chatter.
C) Create a Trailmix for new users.
D) Build a Center of Excellence.
5. A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which step should the consultant recommend?
A) Identify areas that may impact governor limits.
B) Leverage MuleSoft Anypoint Platform.
C) Log a case with Salesforce Support to increase limits.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |
By Alberta
