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How to book the ITILF Exam
These are following steps for registering the Exin ITILF exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Exin ITILF Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
BCS ITILF Exam Overview:
| Certification Vendor: | BCS (British Computer Society) / PeopleCert |
| Exam Name: | BCS ITIL® Foundation Certificate in IT Service Management (ITIL 4 Foundation) |
| Exam Number: | ITILF |
| Passing Score: | 65% (26/40) |
| Exam Format: | Multiple choice, Closed book, Scenario-based questions |
| Exam Price: | Approx. £250–£350 GBP (varies by region/provider) |
| Exam Duration: | 60 minutes |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader |
| Certificate Validity Period: | 3 years (renewal required for ITIL 4 certification maintenance) |
| Available Languages: | English, German, French, Spanish, Japanese, Portuguese, Chinese |
| Real Exam Qty: | 40 |
| Recommended Training: | PeopleCert Accredited Training Providers ITIL 4 Foundation Official Training |
| Exam Registration: | PeopleCert ITIL 4 Foundation Registration BCS Certification Page |
| Sample Questions: | BCS ITILF Sample Questions |
| Exam Way: | Online proctored or in-person exam via accredited test centers |
| Pre Condition: | No formal prerequisites required. Basic understanding of IT services is recommended. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-foundation |
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BCS ITILF Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Four Dimensions of Service Management | - Value streams and processes - Partners and suppliers - Information and technology - Organizations and people |
| Topic 2: ITIL Service Value System (SVS) | - Guiding principles - Governance - Opportunity, demand, and value - Continual improvement - Service value chain |
| Topic 3: Key Concepts of Service Management | - Service relationships and outcomes - Organizations, service providers, service consumers - Value and value co-creation |
| Topic 4: ITIL Practices Overview | - Service desk - Change enablement - Incident management - Problem management - Service level management |
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