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The Pega Certified Decisioning Consultant (PCDC) 86V1 certification exam covers a wide range of topics related to Pega Decisioning. These include the basics of Pega Decisioning, designing and developing decision strategies, data modeling and data management, and integrating decisioning with other Pega applications. PEGAPCDC86V1 exam also tests the candidate's knowledge of Pega Decisioning best practices and their ability to troubleshoot common issues.
Pegasystems PEGAPCDC86V1 Exam Overview:
| Certification Vendor: | Pegasystems |
| Exam Name: | Pega Certified Decisioning Consultant (PCDC) 86V1 |
| Exam Number: | PEGAPCDC86V1 |
| Related Certifications: | Pega Certified System Architect (PCSA) Pega Certified Senior Decisioning Consultant |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Available Languages: | English, French |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Exam Price: | USD 175 |
| Exam Format: | Multiple Choice, Scenario-Based, Drag-and-Drop |
| Recommended Training: | Pega Academy Self-Study Pega Customer Decision Hub 8.6 Training |
| Exam Registration: | Pega Academy Exam Page Pearson VUE Registration |
| Sample Questions: | Pegasystems PEGAPCDC86V1 Sample Questions |
| Exam Way: | Online proctored or onsite test center via Pearson VUE; retired June 30, 2022 |
| Pre Condition: | No mandatory prerequisites; recommended: basic Pega Platform knowledge, familiarity with Customer Decision Hub |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant |
Earning the Pega Certified Decisioning Consultant (PCDC) 86V1 certification can benefit professionals in various ways. It can demonstrate their expertise in Pega decisioning, increase their credibility in the industry, and enhance their career prospects. Pega Certified Decisioning Consultant (PCDC) 86V1 certification can also provide access to exclusive resources and networking opportunities, as well as ongoing training and support from Pega.
Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Next-Best-Action Concepts | 8% | - Define starting population - Contact center value optimization - One-to-one customer engagement - Always-on outbound fundamentals |
| Engagement Policies | 13% | - Define engagement policies - Create engagement strategies |
| Actions and Treatments | 15% | - Web offer presentation - Outbound action configuration - Define and manage customer actions |
| Decision Strategies | 25% | - Design and build decision strategies - Simulate and test strategies - Use predictive models - Implement eligibility rules |
| Contact Policy and Volume Constraints | 13% | - Outbound volume limiting - Prevent action overexposure - Tracking periods for policies |
| AI and Arbitration | 8% | - Business rule prioritization - AI-based prioritization - Action arbitration logic |
| Channels | 10% | - Email offer delivery - Real-time containers - Third-party integration |
By Maxwell
