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Salesforce Salesforce-Maps-Professional Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Maps Accredited Professional (SU24 / SP25) |
| Exam Number: | Salesforce-Maps-Professional |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple-choice, Multiple-select |
| Available Languages: | English |
| Exam Price: | $200 USD |
| Certificate Validity Period: | 1 year (maintenance required annually) |
| Passing Score: | 68% |
| Exam Duration: | 105 minutes |
| Recommended Training: | Salesforce Maps Accredited Professional Trailmix Salesforce Maps Help Documentation |
| Exam Registration: | Trailhead Certification Portal |
| Sample Questions: | Salesforce Salesforce-Maps-Professional Sample Questions |
| Exam Way: | Online proctored or in-person at authorized Kryterion testing centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce administration and field service operations |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/maps-accredited-professional |
Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Territory Planning | 20% | - Territory alignment and assignment - Dataset creation and boundaries - Workload balancing and analysis |
| Topic 2: Implementation Strategy and Design | 20% | - License and permission planning - Gather business requirements - Solution architecture design |
| Topic 3: Live Tracking and Advanced Features | 15% | - Salesforce Maps Advanced capabilities - Real-time location tracking - Integration and best practices |
| Topic 4: Route Planning and Optimization | 20% | - Mobile sync and field execution - Advanced route optimization - Basic route creation |
| Topic 5: Core Configuration | 25% | - Marker layers and data visualization - User access and security settings - Geocoding setup and maintenance |
Salesforce Maps Accredited Professional Sample Questions:
1. A Sales Vice President is sponsoring a Salesforce Maps implementation project for his sales teams, what is a best practice the VP should take to ensure a successful rollout to his team?
A) Create a communication plan
B) Create Permission Set License Assignments
C) Define Account sharing strategies
D) Start with writing new Business Processes
2. Which Maps Live Tracking feature should an Admin configure to allow an organization to see the accounts that are being visited during the day?
A) Maps Live Rules
B) Maps Live Daily Drive Trips
C) Telematics Alerts
D) Stop Associations
3. A rep knows they will be traveling to an outlier part of their territory the last week of the month. What should they do to get the most accurate routes accommodating their travel plan?
A) Manually plan events for the week that they are traveling.
B) Enter their travel plans via the Maps Advanced Route tab
C) No action is needed since Maps Advanced will automatically capture travel information from the rep's calendar
D) Manually schedule one anchor appointment in the area they plan to visit.
4. An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?
A) Check the Permission set assignment configuration for Maps users
B) Use Maps Clear coordinates action to clear coordinates and geocode records again
C) Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
D) Assess the quality and structure of the address information on the client's records
5. In which two ways can a rep update the hours they can be on the road when using Maps Advanced?
A) Update Maps Advanced Shared Visit Windows
B) Click on a day within Maps Advanced Route and update the start and end times
C) Change Maps Advanced Visit Windows for all their accounts.
D) Click on their settings from Maps Advanced Route and update their working hours.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C,D | Question # 5 Answer: B,D |
By Broderick
