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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. The Agentforce Specialist for Cloud Kicks wants to create an agent that will allow the sales staff to schedule their daily tasks and assist in providing detailed explanations behind product prices and deals. Following Salesforce best practices, which type of agent should they create?

A) Service Agent
B) Employee Agent
C) Sales Agent

2. When configuring a prompt template, an Agentforce Specialist previews the results of the prompt template they've written. They see two distinct text outputs: Resolution and Response. Which information does the Resolution text provide?

A) It shows the response from the LLM based on the sample record.
B) It shows the full text that is sent to the Trust Layer.
C) It shows which sensitive data is masked before it is sent to the LLM.

3. What is An Agentforce able to do when the "Enrich event logs with conversation data" setting in Agent is enabled?

A) View session data including user Input and copilot responses for sessions over the past 7 days.
B) View the user click path that led to each copilot action.
C) Generate details reports on all Copilot conversations over any time period.

4. How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?

A) Masked data will be de-masked during request journey.
B) Masked data will be de-masked during response journey.
C) Responses that do not meet the relevance threshold will be automatically rejected.

5. Universal Containers wants to automatically populate the Description field on the Account object.

A) Field Generation
B) Sales Email
C) Flex

Solutions: