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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider.
Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.

A) Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
B) Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.
C) Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.
D) Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.

2. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Leader-participation model
B) Situational leadership theory
C) Leader-member exchange theory
D) Path-goal theory

3. Which method should be used to maximize team member participation in global meetings?
Select one.

A) Change of global meeting membership frequently to maintain interest in meetings
B) Parallel voice messaging contacts to tie members together
C) A Delphi-like sequence of notes via carrier mail to share ideas and encourage dialog between members
D) Electronic technology to tie team members together during meetings

4. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Select one.

A) Altering the human variables and roughing
B) Altering the structural variables and confrontation
C) Altering the structural variables and smoothing
D) Altering the human variables and confrontation

5. An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace.
Which of the employee's motives is an instrumental value?

A) Autonomy and self-reliance
B) Economic success
C) World peace
D) Prosperity

Solutions: