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Oracle 1Z1-996 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-996 |
| Real Exam Qty: | 70 |
| Available Languages: | English |
| Related Certifications: | Oracle Utilities Customer Cloud Service Implementation Specialist |
| Exam Price: | USD 245 |
| Certificate Validity Period: | Valid until retired; no fixed expiration |
| Passing Score: | 68% |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Duration: | 120 minutes |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Oracle Education Exam Page Pearson VUE Registration |
| Sample Questions: | Oracle 1Z1-996 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; practical implementation experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2019-implementation-essentials/pexam_1Z0-996 |
Oracle Utilities Customer Cloud Service is a comprehensive solution for customer information management that seeks to drive operational efficiencies, reduce risk, and enhance customer satisfaction. It meets the requirements of today's digital age by providing real-time customer information and interaction across multiple channels such as social media, mobile, and web. Oracle Utilities Customer Cloud Service 2019 Implementation Essentials certification exam is essential for those who want to enhance their Oracle Utilities knowledge and prove their proficiency in implementing the service.
Oracle 1Z1-996 exam is a valuable certification for professionals who want to demonstrate their expertise in implementing Oracle Utilities Customer Cloud Service 2019. It is a challenging exam that requires a thorough understanding of the solution and its implementation process. However, passing the exam can lead to rewarding career opportunities and professional growth in the utilities industry.
The 1Z1-996 exam is a comprehensive exam that tests candidates on their ability to implement and configure the Oracle Utilities Customer Cloud Service 2019. 1Z1-996 exam covers a range of topics including the installation and configuration of the solution, customer data management, billing and invoicing, and integration with other systems. Candidates are required to demonstrate their knowledge and skills in each of these areas to pass the exam.
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Fieldwork and Service Order Management | 15% | - Service Order orchestrator and child activities - Configure and manage service order workflows |
| Usage and Usage Subscriptions | 15% | - Usage transactions and usage subscriptions - Usage calculation process - Configure and manage usage subscriptions |
| Financials, Billing and Payments | 15% | - Credit, collections and overdue processes - Payments, overpayments and payment distribution - Manage financial transactions and adjustments - Billing process, bill segments and rates |
| Measurements, VEE and IMD Processing | 20% | - IMD statuses, exceptions and automatic retry - Validation, Estimation and Editing (VEE) rules and exceptions - Types of Initial Measurement Data (IMD) - Derived values and measurement processing |
| Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Devices, Measuring Components and Service Points | 20% | - Install events and lifecycle management - Concepts of measuring components, devices, and service points - Configure device types, measuring component types, and device configurations - Relationships between devices, measuring components, and service points |
By Rodney
