Exam Code: 250-924
Exam Name: DP Troubleshooting for Windows using NetBAckup 5.x
Certification Provider: Symantec
Corresponding Certification: Symantec Certified Security program

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Updated: Sep 07, 2026

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Symantec 250-924 Exam Overview:

Certification Vendor:	Symantec (now Broadcom)
Exam Name:	Data Protection Troubleshooting for Windows using NetBackup 5.x
Exam Number:	250-924
Exam Price:	USD 150-250 (varies by region)
Real Exam Qty:	70-80
Related Certifications:	Symantec Certified Security Program Symantec NetBackup Administration
Certificate Validity Period:	2-3 years
Exam Format:	Multiple Select, Multiple Choice
Available Languages:	English
Exam Duration:	105 minutes
Passing Score:	67%
Recommended Training:	Symantec NetBackup 5.x Administration & Troubleshooting Course
Exam Registration:	Pearson VUE Registration Broadcom / Symantec Certification Portal
Sample Questions:	Symantec 250-924 Sample Questions
Exam Way:	Proctored computer-based exam at authorized Pearson VUE test centers; online proctored option not available for this legacy exam
Pre Condition:	Recommended: 6+ months hands-on experience administering and troubleshooting NetBackup 5.x on Windows; knowledge of backup concepts and Windows OS administration
Official Syllabus URL:	https://support.broadcom.com/group/ecx/certification

Symantec 250-924 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Network & Connectivity Issues	15%	- Bandwidth and latency problems - Name resolution and communication - Firewall and port configuration
Topic 2: Troubleshooting Methodology & Concepts	15%	- Log files and diagnostic tools - Data protection fundamentals - Systematic troubleshooting approach
Topic 3: NetBackup 5.x Architecture & Components	15%	- Media server issues - Windows client configuration problems - Master server issues
Topic 4: Media & Device Management	20%	- Device detection and configuration - Media errors and rotation issues - Tape and disk storage problems
Topic 5: Performance & Advanced Troubleshooting	10%	- Slow backup/restore performance - Registry and system-level problems - Service startup and dependency issues
Topic 6: Backup & Restore Troubleshooting	25%	- Backup job failures - Policy and schedule issues - Restore operation errors

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