Exam Code: 71800X
Exam Name: Avaya IX Messaging Implementation and Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: ACSS

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Updated: Oct 13, 2026

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Avaya 71800X exam is a certification exam that tests the knowledge and skills of IT professionals in the implementation and maintenance of the Avaya IX Messaging system. 71800X exam is designed to measure a candidate's understanding of various aspects of the system, including installation, configuration, maintenance, troubleshooting, and integration with other Avaya solutions.

Avaya 71800X certification exam is designed for professionals who want to validate their skills and knowledge in the Avaya IX Messaging Implementation and Maintenance. 71800X exam is a comprehensive assessment that covers the advanced features and functions of Avaya IX Messaging. It is a vendor-specific certification exam that is designed to help professionals demonstrate their expertise in Avaya products.

Reference: https://www.avaya-learning.com/lms/_assets/news/2019_12_16_New_ACSS_7180_Avaya_IX%20Messaging_Retirement_of%20ASTA_9160.pdf

Avaya 71800X Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya IX Messaging Implementation and Maintenance Exam
Exam Number:	71800X
Exam Duration:	90 minutes
Exam Price:	$70 (approx.)
Real Exam Qty:	60–62
Available Languages:	English
Exam Format:	Multiple Choice Questions (MCQ)
Related Certifications:	Avaya Certified Support Specialist (ACSS)
Recommended Training:	Avaya official training resources
Exam Registration:	Avaya Certification Portal
Sample Questions:	Avaya 71800X Sample Questions
Exam Way:	Computer-based test (online or authorized test center)
Pre Condition:	Recommended: foundational knowledge of Avaya unified communications and basic networking concepts
Official Syllabus URL:	https://www.avaya.com

Avaya 71800X Exam Syllabus Topics:

Section	Objectives
Topic 1: Administration and Maintenance	- System administration 1. Basic system configuration tasks 2. User and mailbox management - Monitoring and troubleshooting 1. Performance and service monitoring 2. Log analysis and diagnostic tools
Topic 2: Avaya IX Messaging Architecture	- System integration 1. PBX integration methods (SIP, MWI, CTI) 2. System Manager role and deployment - Core system components 1. Voice server node components 2. Messaging server architecture
Topic 3: Installation and Deployment	- Deployment process 1. Post-installation configuration 2. Core product installation steps - Pre-installation requirements 1. OS and hardware prerequisites 2. Server validation and readiness checks
Topic 4: Security and Advanced Features	- Advanced messaging features 1. ASR / TTS integration 2. Content sync and message networking - Security configuration 1. Email and fax security options 2. Secure messaging and data handling

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