Exam Code: 920-436
Exam Name: Communication Server 1000 Rls. 6.0 Advanced Engineering
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification

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Updated: Oct 02, 2026

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Nortel 920-436 Exam Overview:

Certification Vendor:	Nortel (legacy Avaya Communications Server portfolio)
Exam Name:	Nortel Communication Server 1000 Rls. 6.0 Advanced Engineering
Exam Number:	920-436
Available Languages:	English
Exam Format:	Multiple choice, Scenario-based questions
Related Certifications:	CS 1000 Rls. 6.0 related engineering certifications Nortel CS 1000 Administration Nortel CS 1000 Installation and Maintenance
Recommended Training:	Avaya Learning Training Programs
Exam Registration:	Avaya Support and Training Portal
Exam Way:	Computer-based testing through authorized certification testing centers (historically via third-party providers such as Pearson VUE, where applicable).
Pre Condition:	Recommended prior experience with Nortel CS 1000 administration or equivalent telephony systems knowledge.

Nortel 920-436 Exam Syllabus Topics:

Section	Objectives
Topic 1: Upgrades and Migration	- System upgrades and version migration considerations - Interoperability with modern communication platforms
Topic 2: Networking and Signaling	- Network integration and connectivity - VoIP protocols and signaling (H.323, SIP)
Topic 3: Installation and Configuration	- System installation and initial setup procedures - Configuration of core services and endpoints
Topic 4: System Architecture and Call Processing	- CS 1000 core architecture components - Call routing and call processing fundamentals
Topic 5: Features and Applications	- Unified communications capabilities - Telephony features and services
Topic 6: Maintenance and Troubleshooting	- Fault isolation and recovery procedures - System monitoring and diagnostics

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