Exam Code: ADX-201C
Exam Name: Administrative Essentials for New Admins in Lightning Experience + Certification Exam
Certification Provider: Salesforce
Corresponding Certification: Salesforce Certified Administrator

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Updated: Sep 20, 2026

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Salesforce ADX-201C exam prepares administrators to take on the challenge of managing the Salesforce Lightning platform by providing them with the knowledge they need to perform their job roles effectively. ADX-201C exam covers various topics such as data management, reporting, and analytics, security and access, and user administration. To pass ADX-201C exam, administrators must demonstrate their mastery of all these topics to prove their capabilities as Salesforce Lightning administrators.

Reference: https://trailhead.salesforce.com/en/academy/classes/adx201c-administrative-essentials-for-new-admins-in-lightning-experience--certification/

Salesforce ADX-201C Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Administrative Essentials for New Admins in Lightning Experience + Certification Exam
Exam Number:	ADX-201C
Exam Price:	USD 200
Certificate Validity Period:	Salesforce Certified Administrator credential requires annual maintenance
Available Languages:	English, Spanish, French, German, Portuguese, Japanese
Exam Format:	Hands-on Labs, Multiple Choice Certification Exam, Instructor-Led Training
Real Exam Qty:	60
Related Certifications:	Salesforce Certified Administrator
Exam Duration:	300 minutes
Passing Score:	65%
Sample Questions:	Salesforce ADX-201C Sample Questions
Exam Way:	Instructor-led classroom or virtual training followed by Pearson VUE/Webassessor proctored certification exam.
Pre Condition:	Basic understanding of Salesforce concepts and functionality. Recommended completion of Getting Started: Navigating Salesforce and Getting Started: Using the Sales Cloud learning modules.
Official Syllabus URL:	https://trailheadacademy.salesforce.com/classes/adx201-essentials-for-new-lightning-experience-administrators

Salesforce is a customer relationship management (CRM) platform that provides businesses with a suite of tools for managing customer interactions and marketing strategies. The platform’s popularity has grown over the years, and with it, the demand for skilled Salesforce professionals has increased. One of the ways to demonstrate proficiency in Salesforce administration is by taking the ADX-201C (Administrative Essentials for New Admins in Lightning Experience + Certification) Exam.

Salesforce ADX-201C Exam Syllabus Topics:

Section	Objectives
Setting Up and Managing Users	- User Administration 1. Login and Access Troubleshooting 2. User Creation and Maintenance 3. Profiles and Permission Management 4. Chatter Users and Invites
Getting Your Organization Ready for Users	- Organization Setup 1. Mobile Access 2. User Interface Configuration 3. Company Profile Configuration 4. Search Configuration 5. Chatter Setup 6. Activities and Calendars
Managing Data	- Data Management 1. Mass Delete Operations 2. Data Backup and Export 3. Mass Transfer 4. Data Import Wizard 5. Data Loader
Automation	- Business Process Automation 1. Workflow Rules 2. Email Templates 3. Lead Automation 4. Case Automation 5. Process Automation
Getting Around the App	- Salesforce Fundamentals 1. Data Model Basics 2. Lightning Experience Navigation 3. Help and Training Resources
Managing the Support Process	- Service and Support 1. Support Analytics 2. Salesforce Console 3. Support Process Automation 4. Service Cloud Collaboration
Security and Data Access	- Security Model 1. Login Restrictions 2. Sharing Rules 3. Object-Level Security 4. Role Hierarchy 5. Record-Level Security 6. Field-Level Security
Customization	- Application Customization 1. Formula Fields 2. Record Types 3. Picklists and Lookup Relationships 4. Standard and Custom Fields 5. Page Layouts 6. Business Processes 7. Data Quality Management
Reports and Dashboards	- Analytics 1. Report Distribution 2. Report Builder 3. Dashboard Creation 4. Report Creation and Modification 5. Report Filters and Formulas

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