Exam Code: HP5-B02D
Exam Name: Delta-Selling HP Imaging and Printing Supplies
Certification Provider: HP
Corresponding Certification: HP ExpertONE Certification

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Updated: Oct 07, 2026

No. of Questions: 20 Questions & Answers with Testing Engine

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HP HP5-B02D Exam Overview:

Certification Vendor:	HP
Exam Name:	Delta-Selling HP Imaging and Printing Supplies
Exam Number:	HP5-B02D
Available Languages:	English
Related Certifications:	HP Imaging and Printing Technical Fundamentals HP Sales Certified
Exam Price:	$60 (approx.)
Exam Format:	Multiple Choice Questions (MCQs)
Real Exam Qty:	20-30
Recommended Training:	HP Sales Training (HP Partner Learning Center)
Exam Registration:	Pearson VUE HP Exams
Sample Questions:	HP HP5-B02D Sample Questions
Exam Way:	Online proctored exam via Pearson VUE or authorized HP testing centers
Pre Condition:	No strict prerequisites; basic knowledge of HP printing portfolio recommended
Official Syllabus URL:	https://www.pearsonvue.com/HP

HP HP5-B02D Exam Syllabus Topics:

Section	Objectives
Topic 1: HP Imaging and Printing Portfolio Knowledge	- HP Printing Supplies 1. Original HP cartridges and supplies 2. Value proposition of genuine supplies - Printers and Multifunction Devices Overview 1. Inkjet vs Laser technologies 2. Device categories and positioning
Topic 2: Managed Print and Printing Services	- Print services concepts 1. Managed Print Services (MPS) 2. Subscription-based printing models - Security and efficiency 1. Cost optimization strategies 2. Secure printing workflows
Topic 3: Customer Needs and Solution Selling	- Solution recommendation 1. Matching hardware and supplies 2. Value-based selling techniques - Discovery process 1. Assessing volume and usage patterns 2. Identifying printing environment requirements
Topic 4: Sales Positioning and Delta-Selling Strategy	- Customer value mapping 1. Solution matching to workloads 2. Business printing needs analysis - Competitive differentiation 1. Cost per page arguments 2. HP vs third-party supplies

HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

Question #1

What is meant by a "Clone Cartridge"?

A. A one-to-one copy of an HP cartridge that comes in HP packaging
B. A non-HP cartridge that comes in a packing intended to mislead the customer to believe it is an HP original
C. A high quality remanufactured cartridge that comes with HP Original toner or ink
D. A newly manufactured cartridge that is not manufactured by HP or with any HP parts or ink/toner, but still designed to work in an HP printer

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Explanation: Only visible for SurePassExams members. You can sign-up / login (it's free).

Question #2

Which program provides a full service contract to the customer?

A. HP Supplies Big Deal
B. HP Channel Lead Pay Per Use
C. HP Win-Back
D. HP Planet Partner Program

Reveal Solution Discussion 0

Correct Answer: A 🗳️

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