Exam Code: MS-721
Exam Name: Collaboration Communications Systems Engineer
Certification Provider: Microsoft
Corresponding Certification: Microsoft 365 Certified

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Updated: Oct 04, 2026

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Microsoft MS-721 Exam Overview:

Certification Vendor:	Microsoft
Exam Name:	Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Exam Number:	MS-721
Real Exam Qty:	40-60
Available Languages:	Spanish, French, Russian, Arabic (Saudi Arabia), Indonesian (Indonesia), Portuguese (Brazil), Korean, Italian, Chinese (Traditional), English, Turkish, Chinese (Simplified), Japanese, German
Exam Price:	$165 USD
Exam Duration:	100-120
Certificate Validity Period:	1 year (renewal required)
Exam Format:	Build list, Case study, Drag and drop, Multiple select, Multiple choice
Passing Score:	700
Related Certifications:	Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Sample Questions:	Microsoft MS-721 Sample Questions
Exam Way:	Online proctored exam or In-person at Pearson VUE testing centers
Pre Condition:	Candidates should have experience with Microsoft 365, networking, telecommunications, and PowerShell. Recommended to have Microsoft 365 Certified: Teams Administrator Associate certification or equivalent knowledge.
Official Syllabus URL:	https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-721/

Microsoft MS-721 Exam Syllabus Topics:

Topic	Details
Topic 1	Configure and manage Teams meetings, webinars, and town halls: In this domain, managing meeting policies including policy packages and group policy assignments are focused. More topics include configuring meeting settings, and avatars for Teams meetings, configure Microsoft Mesh meetings in Microsoft Teams, configure and manage audio conferencing, configure and manage Teams webinars, and configure and manage Teams Town halls.
Topic 2	Configure and manage Teams Rooms and devices: This section covers how to manage and maintain Teams Rooms and devices, device settings, local network settings, and device updates. it also covers how to configure and manage Teams Android devices and manage Teams Windows devices in addition to optional features for Teams Rooms and devices.
Topic 3	Configure and manage Teams Phone: This domain covers how to configure Teams Phone policies, dial plans, calling policies, call park policies, caller ID policies, IP Phone policies, and mobility policies. Moreover, it also covers configuring auto attendants and call queues, configure dynamic emergency calling, and configuring dynamic emergency calling, configuring and managing calling features for Teams Phone, and configuring and managing calling features for Teams Phone.
Topic 4	Plan and design collaboration communications systems: This domain covers how to plan and design Teams meeting policies and settings, plan and design Teams Phone and PSTN connectivity, plan and design Teams-certified device solutions, and prepare the network for Teams.

Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-721/

Microsoft MS-721: Collaboration Communications Systems Engineer (beta) exam is an essential certification for IT professionals who want to demonstrate their expertise in Microsoft collaboration and communication solutions. Collaboration Communications Systems Engineer certification validates the candidate's skills in designing, deploying, and managing Microsoft communication and collaboration technologies, which are in high demand in the IT industry. Collaboration Communications Systems Engineer certification also opens up new career opportunities and enhances the candidate's credibility and marketability in the job market.

Microsoft MS-721 (Collaboration Communications Systems Engineer (beta)) Exam is an excellent certification exam for IT professionals who are looking to demonstrate their expertise in designing, implementing, and managing communication and collaboration solutions using Microsoft technologies. With its broad coverage of relevant topics and its beta status, MS-721 exam is an excellent opportunity for IT professionals who want to stay ahead of the curve and help shape the future of communication and collaboration solutions.

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