Study with WGU : Organizational-Behavior Exam Torrent as your best preparation materials

Updated: Jul 04, 2026

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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What defines acceptable standards of behavior that are shared by group members?

A) Group conformity
B) Group roles
C) Group status
D) Group norms


2. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?

A) Confrontation and smoothing
B) Smoothing and confrontation
C) Satisfying goals and smoothing
D) Compromise and superordinate goals


3. A is ambitious and cheerful at work. Which type of values are these?

A) Intermediate values
B) Determinate values
C) Terminal values
D) Instrumental values


4. A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

A) Share information but not engage in collective performance goals
B) Change work group roles at random
C) Assign individual roles rather than mutual team roles
D) Exercise collective control over the pace of work


5. Which option defines organizational culture?

A) A system of unique physical parameters that describes the organization
B) A unique system of shared organizational meaning
C) A human resources department program for recognizing diversity
D) A method of stratifying the organization's target market


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: B

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