We're so confident of our products that we provide no hassle product exchange.
Apple SUP-2026 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | Apple Device Support |
| Exam Number: | SUP-2026 |
| Related Certifications: | Apple Certified IT Professional DEP-2026 Apple Deployment and Management |
| Exam Duration: | 120 minutes |
| Passing Score: | 75% |
| Exam Format: | Multiple-choice single-select, Multiple-choice multiple-select |
| Real Exam Qty: | Approximately 80 |
| Certificate Validity Period: | Typically 1 year; recertification required |
| Available Languages: | English |
| Exam Price: | USD 149 |
| Recommended Training: | Apple Exam Preparation Guide Apple Device Support Training |
| Exam Registration: | Pearson VUE Scheduling Apple Certification Registration System (ACRS) |
| Sample Questions: | Apple SUP-2026 Sample Questions |
| Exam Way: | Online proctored via Pearson OnVUE or in-person at selected Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended practical experience with Apple devices and familiarity with iOS 26, iPadOS 26, macOS Tahoe |
| Official Syllabus URL: | https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf |
Apple SUP-2026 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Users and Authentication | 7% | - Apple Accounts and Managed Apple Accounts
|
| Networking | 7% | - Sharing services
|
| Software, Apps, and Content Management | 9% | - App and content management
|
| System Diagnostics and Troubleshooting | 9% | - Recovery and diagnostic tools
|
| Privacy and Security | 8% | - System security
|
Apple Device Support Sample Questions:
1. How do you start Apple Diagnostics on a Mac?
A) Press Shift-Command-D immediately after pressing the power button, then select Diagnostics and click Continue.
B) Press and hold the power button until macOS Recovery loads, then click Apple Diagnostics.
C) Turn on the Mac while holding the Option key, then choose Diagnostics from the macOS Recovery menu.
D) Press and hold the power button until startup options appear, then press and hold Command-D.
2. A device uses a ________ when the private MAC address is set to Rotating.
A) Private address that rotates to a different private address weekly.
B) Hardware address that is defined by a configuration profile.
C) Hardware address that is defined by the user.
D) Private address that rotates to a different private address every 2 weeks.
3. What does a Rapid Security Response do?
A) Delivers important security improvements between software updates
B) Displays a security report to the user with current malware and virus definitions
C) Prevents users from downloading applications outside the App Store for a specified time
D) Sends users a security notification if a third party altered system files on their device
4. How should you schedule an email to send in Mail on iPhone?
A) Touch and hold the send button and set the send date and time.
B) Tap the calendar icon in the mail menu bar and configure the send date and time.
C) Tap Settings > Mail > Schedule and configure the send date and time.
D) Touch and hold the mail body and configure the send date and time.
5. A user has an external storage device. They can read files from the external storage device, but they can't write to it from their Mac. Which drive format could prevent writing to an external storage device from the user's Mac?
A) macOS Extended (Journaled)
B) NTFS
C) MS-DOS (FAT32)
D) exFAT
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
By Ingemar
