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Salesforce is one of the world's leading customer relationship management (CRM) platforms that helps businesses manage their sales, marketing, and customer service operations. Salesforce certification is an excellent way to demonstrate your expertise in utilizing the Salesforce platform to potential employers. One of the most popular certifications offered by Salesforce is the Salesforce-Associate (Salesforce Certified Associate) Certification Exam.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-foundations---Plat-101
Salesforce Salesforce-Associate Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Associate |
| Exam Number: | Salesforce-Associate |
| Exam Price: | $75 USD |
| Certificate Validity Period: | No Expiry |
| Exam Duration: | 65 minutes |
| Related Certifications: | Salesforce Platform App Builder Salesforce Administrator |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English |
| Passing Score: | 70% |
| Sample Questions: | Salesforce Salesforce-Associate Sample Questions |
| Exam Way: | Online proctored or in-person testing center |
| Pre Condition: | No formal prerequisites required. Basic computer literacy and familiarity with cloud computing concepts recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/associate |
Passing the Salesforce-Associate exam is a great way for professionals to demonstrate their understanding of the Salesforce platform and build their credibility as a Salesforce professional. Salesforce Certified Associate certification can help professionals stand out in the competitive job market and increase their chances of getting hired for Salesforce-related positions. Moreover, the certification can also lead to career advancement opportunities, as employers often prefer candidates who hold Salesforce certifications.
Salesforce Salesforce-Associate Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Support | 10% | - Salesforce Knowledge Resources - Troubleshooting Basics - Support Channels |
| Data Model | 22% | - Relationships (Lookup, Master-Detail) - Fields and Data Types - Standard Objects (Account, Contact, Lead, Opportunity) - Custom Objects |
| Navigation and Setup | 18% | - Salesforce Lightning Experience Interface - User Interface Customization - Setup Menu Navigation - Personal Settings Management |
| Concepts and Terminology | 17% | - Cloud Computing Concepts - Salesforce Platform Architecture - Salesforce Product Terminology - Core CRM Concepts |
| Reports and Dashboards | 18% | - Dashboards Components - Scheduling and Sharing Reports - Building Basic Reports - Report Types and Formats |
| Security and Access | 15% | - Role Hierarchy - User Management - Profiles and Permission Sets - Sharing Rules - Object-Level and Field-Level Security |
By Dana
