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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)

A) The Avaya Aura Experience Portal super-root user can monitor all the campaigns and data imports | across all organizations.
B) A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.
C) Lightweight Directory Access Protocol (LDAP) has to be configured to enable users to have appropriate privileges to monitor POM Campaigns in real-time.
D) An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.

2. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A) the IP of the POM server
B) the Call Classification Analysis (CCA) timeout to be used
C) an existing contact attribute
D) an existing contact strategy
E) sufficient voice ports and POM CCA licenses

3. The Alarm Manager page on Experience Portal Manager shows an Alarm:
Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

A) Avaya Aura Communication Manager
B) Avaya Aura Session Manager
C) Avaya Aura Experience Portal
D) Intelligent Customer Routing

4. A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)

A) .csv (Comma separated value)
B) .xls (Microsoft Excel)
C) .pdf (Portable Document Format)
D) .doc (Microsoft Word)
E) .jpg (Digital Image)

5. Which two statements about the "priority" of a campaign are true? (Choose two)

A) Available priorities are 1-10
B) The priority of the campaign determines the number of licenses allocated by Proactive Outreach Manager (POM) to a particular campaign during execution.
C) Campaign priority determines the media channels used by a campaign
D) The priority of the campaign determines when the campaign will start.
E) Available priorities are 1-5

Solutions: