Study with Avaya : 3308 Exam Torrent as your best preparation materials

Last Updated: Nov 05, 2026

No. of Questions: 65 Questions & Answers with Testing Engine

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Avaya 3308 Practice Q&A's

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Avaya 3308 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam
Exam Number:3308
Certificate Validity Period:2 years
Exam Format:Multiple-choice
Related Certifications:3311 Avaya Contact Recording and Avaya Quality Monitoring R15.1 Implementation and Maintenance
Passing Score:Not publicly disclosed (typically 65%-68%)
Real Exam Qty:60-65
Available Languages:English
Exam Duration:90 minutes
Exam Price:$125–$150 USD (varies by region/provider)
Recommended Training:Official Avaya Documentation
Avaya Contact Recording & Quality Monitoring R12 Implementation Training
Exam Registration:Avaya Learning Center
Pearson VUE Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or onsite at Pearson VUE authorized test centers
Pre Condition:No mandatory prerequisites; recommended 6+ months hands-on experience with Avaya Contact Recording and Quality Monitoring solutions
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 3308 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: System Administration & Maintenance25%- Software updates and upgrades
- Backup and restore procedures
- Performance monitoring and optimization
- Security and access control
Topic 2: Troubleshooting & Integration20%- Common installation and configuration issues
- Integration with Avaya Aura/Contact Center
- Log analysis and resolution methods
- Recording and playback problems
Topic 3: Contact Recording Implementation30%- Server installation and configuration
- Architecture and components
- Recording policies and storage configuration
- Database setup and integration
Topic 4: Quality Monitoring Configuration25%- QM architecture and dependencies
- Agent screen capture and synchronization
- Evaluation forms and scoring setup
- Permissions and role management

Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam: Questions Worth Asking

The Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam contains 60-65 to complete within 90 minutes. Timed simulation in the SurePassExams Desktop Test Engine teaches that rhythm before exam day does.

Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 65 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.

The official Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance outline defines 4 domains. The leading three are Contact Recording Implementation (30%), Quality Monitoring Configuration (25%), and Troubleshooting & Integration (20%). The full list is in the topics section above, and SurePassExams's 65 practice questions cover each one.

The Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam requires Not publicly disclosed (typically 65%-68%) to pass, and registration costs $125–$150 USD (varies by region/provider). A failed attempt means paying the same fee again — a readiness check with the SurePassExams engines before booking is the cheaper option.

The 3308 exam is a Avaya certification exam validating the Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance syllabus shown above. It belongs to these credential paths: 3311 Avaya Contact Recording and Avaya Quality Monitoring R15.1 Implementation and Maintenance. Candidates in 2026 keep up with it using SurePassExams's 65 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

SurePassExams issues a full refund if you take the Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

No mandatory prerequisites; recommended 6+ months hands-on experience with Avaya Contact Recording and Quality Monitoring solutions Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.

Avaya recommends these training resources for the Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam:

Follow the training with steady self-testing — the 65 practice questions from SurePassExams help you apply theory and fill any gaps the training leaves.

Online proctored or onsite at Pearson VUE authorized test centers Register for the Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam through these official channels:

After booking, SurePassExams delivers your practice questions within 1 minute — preparation starts the same day.

Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Sample Questions:

Question #1

Using a new computer, you are trying to log into the Enterprise Manager for the Application Server.
Enterprise Manager is accessible from your old PC.
When navigating to http://"frameworkserver":7001/wfo, Internet Explorer closes with no error.
What is causing this problem?

  • A. You have the pop-up blocker turned on.
  • B. You are using the wrong URL
  • C. You are using Internet Explorer 8
  • D. You don't have network connectivity to the Application Server.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Which tool can be used for migrating evaluations from Quality Monitoring (QM) R11.0 to QM R12.0?

  • A. Data Import Tool
  • B. Quality Monitoring R7.x Migration Tool
  • C. Custom Data Migration Mapper (CDMM)
  • D. User Migration Tool (UMT)
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

A subset of the information sent to the application logs can also be forwarded to one or more Syslog servers.
Which steps are necessary to configure this Syslog on the Avaya Contact Recorder
(ACR)?

  • A. Access the ACR webpage under General Setup. Recorder Update the IP address on this server to use for recordings.
  • B. Access the ACR webpage under General Setup. Recorder Update the URL(s) of
    'External Control Port(s) to connect to'.
  • C. Access the ACR webpage http:// <IP address>:8080/servlet/acr?=mtce, and update the
    Syslog server information under 'Syslog Host(s) to send logging to'
  • D. Access the Syslog webpage under General Setup. Syslog SNMP Notification
    Destination.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

What is required for Avaya Contact Recorder (ACR) with CS1000?

  • A. IP_API_A licenses
  • B. Communication Manager 5.0 or higher
  • C. SCCS 5.0 or CCMS 6.0 or higher
  • D. CS1000 Release 4.0 or higher
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for SurePassExams members. You can sign-up / login (it's free).

Question #5

For an Avaya Contact Recorder (ACR) topology consisting of Master, Standby and CRS, the ACR replay role is automatically assigned to which of the servers under Enterprise
Management in Avaya Workforce Optimization (WFO)?

  • A. ACR Master only
  • B. ACR Master, Standby and CRS server
  • C. CRS server only
  • D. ACR Master and Standby server
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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