Last Updated: Oct 14, 2026
No. of Questions: 290 Questions & Answers with Testing Engine
Download Limit: Unlimited
Our SurePassExams MS-721 Exam Preparation materials are famous for its high pass-rate. Actual studying content will help you pass exam for sure. Also different study methods will give you different choices and different preparing experience. MS-721 exam torrent files can help you prepare easily and get doubt result with half effort. Our Soft test engine and Online test engine will provide you simulation function so that you can have a good mood after studying deeply.
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Everyone wants a certificate quickly; the hard part is preparing wisely. The SurePassExams Microsoft Collaboration Communications Systems Engineer materials concentrate on the tested points, so 290 practice questions cover what matters without padding.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Collaboration Communications Systems Engineer |
| Exam Number: | MS-721 |
| Exam Price: | $140 USD |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 100 minutes |
| Available Languages: | Chinese (Simplified), Spanish, English, Portuguese (Brazil), French, German, Japanese |
| Exam Format: | Multiple select, Interactive items, Multiple choice, Case studies |
| Passing Score: | 700 |
| Certificate Validity Period: | 1 year |
| Recommended Training: | Microsoft Learn: MS-721 Learning Paths |
| Exam Registration: | Microsoft Certification Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-721 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure and manage Teams Phone | 30-35% | - Configure call routing and policies
|
| Topic 2: Plan and design collaboration communications systems | 20-25% | - Plan and design Teams meetings
|
| Topic 3: Configure and manage Teams meetings, webinars, and town halls | 15-20% | - Configure meeting policies and settings
|
| Topic 4: Configure and manage Teams Rooms and devices | 20-25% | - Deploy and manage Teams Rooms
|
No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 290 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The MS-721 exam is a Microsoft certification exam validating the Microsoft Collaboration Communications Systems Engineer syllabus shown above. Candidates in 2026 start with SurePassExams's 290 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Microsoft recommends these training resources for the Microsoft Collaboration Communications Systems Engineer exam:
Follow the training with steady self-testing — the 290 practice questions from SurePassExams help you apply theory and fill any gaps the training leaves.
The official Microsoft Collaboration Communications Systems Engineer outline defines 4 domains. The leading three are Configure and manage Teams meetings, webinars, and town halls (15-20%), Configure and manage Teams Phone (30-35%), and Configure and manage Teams Rooms and devices (20-25%). The full list is in the topics section above, and SurePassExams's 290 practice questions cover each one.
The Microsoft Collaboration Communications Systems Engineer exam contains 40-60 to complete within 100 minutes. Timed simulation in the SurePassExams Desktop Test Engine teaches that rhythm before exam day does.
The Microsoft Collaboration Communications Systems Engineer exam requires 700 to pass, and registration costs $140 USD. A failed attempt means paying the same fee again — a readiness check with the SurePassExams engines before booking is the cheaper option.
SurePassExams issues a full refund if you take the Microsoft Collaboration Communications Systems Engineer exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or onsite testing center Register for the Microsoft Collaboration Communications Systems Engineer exam through these official channels:
After booking, SurePassExams delivers your practice questions within 1 minute — preparation starts the same day.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?
Correct Answer: A 🗳️
Explanation: Only visible for SurePassExams members. You can sign-up / login (it's free).
Your company deploys 200 Microsoft Teams Rooms on Windows systems.
You are evaluating whether to purchase the Microsoft Teams Rooms Premium license for the rooms.
Which two actions require the Microsoft Teams Rooms Premium license? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point
Correct Answer: B,D 🗳️
Explanation: Only visible for SurePassExams members. You can sign-up / login (it's free).
You need to assign a license to users to meet the technical requirements.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/microsoft.graph.users.actions/set-mguserlicense?view=graph-powershell-beta
https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-and-microsoft-teams-add-on-licensing/assign-skype-for-business-and-microsoft-teams-licenses
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).
Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?
Correct Answer: B 🗳️
Explanation: Only visible for SurePassExams members. You can sign-up / login (it's free).
You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: B,C,D 🗳️
Explanation: Only visible for SurePassExams members. You can sign-up / login (it's free).
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