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GAQM ITSM-Fnd Exam covers a range of topics related to ITSM, including service management processes, service level management, service continuity and availability management, capacity management, and incident management. It also covers the management of information security, as well as the integration of ITSM processes with other business processes. ITSM-Fnd exam consists of 40 multiple-choice questions and is designed to be completed within 60 minutes.

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GAQM ITSM-Fnd certification is ideal for IT practitioners, managers, executives, and other professionals who want to develop their understanding of ITSM principles, practices, and techniques. Professionals who are looking to achieve this certification should have experience or knowledge of ITSM tools, practices, and methodologies based on the ISO/IEC 20000 standard. GAQM ITSM-Fnd certification demonstrates that the certified candidate has the necessary skills to manage IT services effectively and efficiently while following the industry's international standards.

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GAQM ITSM-Fnd : ISO / IEC 20000 ITSM - Foundation Certificate exam is a multiple-choice exam that consists of 40 questions. Candidates have 60 minutes to complete the exam, and the passing score is 65%. ITSM-Fnd exam is available in English and can be taken online or at a testing center. Candidates who pass the exam will be awarded the GAQM ITSM-Fnd : ISO / IEC 20000 ITSM - Foundation Certificate.

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GAQM ITSM-Fnd Exam Syllabus Topics: