Study with Peoplecert : ITIL-4-Specialist-High-velocity-IT Exam Torrent as your best preparation materials
Last Updated: Oct 27, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Specialist: High-Velocity IT |
| Exam Number: | ITIL-4-Specialist-High-velocity-IT |
| Passing Score: | 70% (28/40) |
| Exam Format: | Closed Book, Multiple Choice |
| Certificate Validity Period: | 3 years (renewal required) |
| Exam Duration: | 90 minutes |
| Available Languages: | German, Polish, Japanese, English, Portuguese, Italian, French, Chinese, Spanish |
| Exam Price: | $775.00 USD |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Foundation |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam (available 24/7 on PeopleCert portal) or paper-based through accredited training organizations |
| Pre Condition: | A valid ITIL 4 Foundation or ITIL v3 Foundation certification is required |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| High-Velocity IT Techniques - Fast Development | - Rapid delivery techniques - Development acceleration methods |
| Introduction to High-Velocity IT | - High-velocity concepts - Course introduction and ITIL 4 overview |
| High-Velocity IT Techniques - Resilient Operations | - Availability Management - Infrastructure and Platform Management - Problem Management - Service Continuity Management - Monitoring and Event Management - Site Reliability Engineering - Capacity and Performance Management |
| High-Velocity IT Techniques - Co-Created Value and Assured Conformance | - Co-Created Value - Service Design - Service Experience - Relationship Management - Service Desk |
| High-Velocity IT Culture | - Cultural aspects of high-velocity environments - Working in highly automated environments |
| Digital Product Lifecycle | - Transition to Lean, Agile, or DevOps practices - Digital product lifecycle overview - Alignment with ITIL operating model |
| High-Velocity IT Techniques - Valuable Investments | - Value optimization strategies - Investment decision techniques |
Peoplecert ITIL 4 Specialist: High-velocity IT Essentials: Try, Buy, Study
- High-Velocity IT Techniques - Resilient Operations ()
- High-Velocity IT Techniques - Valuable Investments ()
- High-Velocity IT Culture ()
Peoplecert ITIL 4 Specialist: High-velocity IT Sample Questions:
A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?
- A. Minimal viable product
- B. Continual business analysis
- C. Kanban
- D. Chaos engineering
Correct Answer: B 🗳️
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An organization ' s efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the ' availability management ' practice can support both of these aims?
- A. Measuring the frequency of component failures
- B. Using site reliability engineering techniques
- C. Using chaos engineering techniques
- D. Automating the handling of detected events
Correct Answer: B 🗳️
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An organization experienced a security attack. A hacker accessed a system using login information gathered from social media sites. The incident was identified quickly and systems were restored without significant loss.
Which type of control should be improved?
- A. Integrity
- B. Detection
- C. Prevention
- D. Correction
Correct Answer: C 🗳️
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From the perspective of the service provider, which statement about the digital product lifecycle is CORRECT?
- A. It ends when a provider decides to terminate the engagement with a consumer
- B. It begins with researching and developing the offering
- C. It ends when a consumer decides to terminate the engagement with the provider
- D. It begins when the service consumer is being onboarded
Correct Answer: B 🗳️
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Users have many communication channels for support but complain that they do not receive timely updates and that sometimes their incidents and requests are lost. Users are often asked to provide the same information multiple times when contacting the service desk.
Which is the BEST improvement approach?
- A. Improve service desk staff training so that they have more empathy with users and avoid asking unnecessary questions
- B. Create separate channels for incidents and requests so that issues affecting customers can be prioritized, tracked more effectively, and resolved without being lost among routine service requests
- C. Improve user training so that they provide all the information that is needed whenever they contact the service desk
- D. Integrate the communication channels to enable the sharing of information and consistent support across channels
Correct Answer: D 🗳️
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