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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?

A) Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels
B) A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
C) A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
D) A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info

2. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Make sure all guests are promoted to full members.
B) Require users to login with their existing email and password.
C) Ask users to update their usernames to a standard nomenclature.
D) Ensure users' emails in Slack match SSO.

3. Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?

A) Enable session duration in org SSO settings to have a session duration of 720 hours.
B) Enable session duration in org security settings to have a session duration of 30 calendar days.
C) Enable session duration in org SSO settings to have a session duration of 30 calendar days.
D) Enable session duration in org security settings to have a session duration of 720 hours.

4. What is the most effective way to project manage a team in Slack?

A) Run team sync in channels using automated reminders to save time and keep updates regular and transparent.
B) Connect the Jira app to your team channel and ask for weekly updates through the app integration.
C) During the weekly check-in meetings on Zoom, remind teammates to share updates in Slack.
D) Send a check-in template to teammates to respond to on a weekly basis.

5. Your client mentions that employees are looking for a way to get asynchronous, easy to understand and regularly scheduled content so they can learn more about Slack as they use it.
What is the best learning solution to support your client's employees?

A) Create an internal Champions Network.
B) Offer an additional Slack User Essentials Class.
C) Create a #slack-tips channel to share tips.
D) Create and share a one-hour Video Summary.

Solutions: