Exam Code: 1z0-996-22
Exam Name: Oracle Utilities Customer Cloud Service 2022 Implementation Professional
Certification Provider: Oracle
Corresponding Certification: Oracle Utilities Customer Cloud

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Updated: Sep 12, 2026

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To pass the Oracle 1z0-996-22 exam, candidates must demonstrate their ability to configure and implement different aspects of the Oracle Utilities Customer Cloud Service 2022. They must also have a good understanding of the underlying technologies and concepts, as well as the best practices for managing customer data and delivering excellent customer service. Candidates who pass 1z0-996-22 exam will earn the Oracle Utilities Customer Cloud Service 2022 Implementation Professional certification, which is recognized by employers and clients worldwide.

Oracle 1z0-996-22 certification exam is designed for professionals who want to validate their skills and knowledge in implementing Oracle Utilities Customer Cloud Service 2022. Oracle Utilities Customer Cloud Service 2022 Implementation Professional certification is intended for individuals who are responsible for deploying, configuring, and maintaining the Oracle Utilities Customer Cloud Service solution. 1z0-996-22 exam covers various topics, including customer information management, billing and payment processing, customer service management, and reporting and analytics.

Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2022-implementation-professional/pexam_1Z0-996-22

Oracle 1z0-996-22 Exam Overview:

Certification Vendor:	Oracle
Exam Name:	Oracle Utilities Customer Cloud Service 2022 Implementation Professional
Exam Number:	1Z0-996-22
Exam Format:	Multiple Choice
Related Certifications:	Oracle Cloud Certifications Oracle Utilities Customer Cloud Service Implementation Professional
Real Exam Qty:	60
Exam Duration:	90 minutes
Exam Price:	$245 USD
Certificate Validity Period:	3 Years
Available Languages:	English
Passing Score:	70%
Sample Questions:	Oracle 1z0-996-22 Sample Questions
Exam Way:	Online proctored or test center delivery
Pre Condition:	No mandatory prerequisite. Oracle recommends 1-2 years of experience with Oracle Utilities Cloud Service implementations.
Official Syllabus URL:	https://education.oracle.com

Oracle 1z0-996-22 exam is designed for professionals who are interested in demonstrating their expertise in implementing Oracle Utilities Customer Cloud Service 2022. 1z0-996-22 exam is ideal for professionals who work in the utilities industry and want to validate their knowledge and skills in implementing Oracle's cloud-based solutions. 1z0-996-22 exam covers a wide range of topics, including customer management, billing, and meter data management.

Oracle 1z0-996-22 Exam Syllabus Topics:

Section	Objectives
Topic 1: Implementation and Configuration	- Application Setup 1. User and Security Configuration 2. Environment Configuration
Topic 2: Oracle Utilities Customer Cloud Service Fundamentals	- Customer Cloud Service Overview 1. Core Concepts and Architecture 2. Business Processes
Topic 3: Security and Access Control	- Application Security 1. Compliance and Governance 2. Roles and Privileges
Topic 4: Customer Management	- Customer Lifecycle 1. Contact and Service Management 2. Account Management
Topic 5: Performance Optimization and Support	- Operations and Maintenance 1. Troubleshooting and Support 2. Performance Monitoring
Topic 6: Integration and Data Management	- System Connectivity 1. Data Migration and Import 2. External System Integration
Topic 7: Billing and Payment Processing	- Revenue Management 1. Billing Configuration 2. Payment Processing

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