Exam Code: 6002.1
Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura

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Updated: Aug 10, 2026

No. of Questions: 69 Questions & Answers with Testing Engine

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Avaya 6002.1 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Exam Number:	6002-1
Exam Format:	Multiple Choice
Passing Score:	71%
Related Certifications:	Avaya Certified Implementation Specialist (ACIS) - Communication Manager and CM Messaging
Real Exam Qty:	69
Exam Duration:	105 minutes
Exam Price:	125 USD
Available Languages:	English, Japanese
Sample Questions:	Avaya 6002.1 Sample Questions
Exam Way:	Avaya Learning Center online or in-person proctored testing
Pre Condition:	Experience with Avaya Aura Communication Manager and messaging implementation recommended.
Official Syllabus URL:	https://www.avaya-learning.com/

Avaya 6002.1 Exam Syllabus Topics:

Section	Objectives
Communication Manager Administration	- Core Administration Tasks 1. Trunk and signaling management 2. Stations and extensions setup
CM Messaging Management	- Messaging Features Configuration 1. Integration with Communication Manager 2. Voice messaging setup
Integration and Protocols	- System Integration 1. SIP and H.323 integration 2. External system interoperation
Maintenance and Troubleshooting	- Diagnostics and Support 1. Fault isolation and resolution 2. System monitoring and SAT tools
Installation and Configuration	- Communication Manager and CM Messaging Installation 1. Server and platform deployment 2. Initial system configuration

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

1. Which statement describes the action to assure the system platform was installed correctly?

A) After connecting the server using PuTTY and logging in as root, verify there are no errors when running the xm list command.
B) From the system management console browser, verify domain-0 and cdom are running
C) Immediately after the installation, verify the DVD is ejected from the drive and that the server reboots.
D) From the laptop connected to the network, ping the dom0 IP address and verify a successful response.

2. Concerning the type of integration with communication manager, on the navigation pane, where us the communication manager messaging 6.0 application mentioned or configured?

A) Click integration type
B) Click the switch link administration, and then switch type.
C) Click Switch link administration, then switch link admin, and then switch integration type field
D) Click the system wide Messaging parameters, than switch integration type field.

3. Which statement describes the action to assure the CM_SurvRemoteEmbeded template was installed correctly?

A) From a browser, using the communication manager IP address, successfully log into the communication manager system management.
B) When monitoring the template installation workflow status, verify the message. "Wizard completed successfully" displays.
C) From a browser logged into the system Management console verify cm, bsm, and utility_server and application status is running
D) From a browser logged into communication Manager, Select administration > server (Maintenance)> server>Process Status. Click on view.

4. Which three statements about when communication manager release 6.0 is deployed as a feature server are true? (Choose three)

A) It supports G450/G430 gateways.
B) It supports Analog trunks.
C) It supports SIP trunks.
D) It supports SIP telephones.
E) It supports Digital trunks.

5. A technician wants to test and see if the voice channel between two IP phones
Which command in site administration terminal (SAT) can be used to determine?

A) List station <extension>
B) Status shuffling <extension>
C) Status station <extension>
D) Test station <extension>

Solutions:

Question # 1
Answer: A

Question # 2
Answer: C

Question # 3
Answer: C

Question # 4
Answer: A,C,D

Question # 5
Answer: C

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