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Salesforce Loyalty Management Accredited Professional Sample Questions:
1. Universal Containers (UC) has a Loyalty Program with a Loyalty Member Portal implemented using the Loyalty Experience Cloud template. UC is planning to launch a new Loyalty Program and wants to retain the same design and functionalities of the existing Loyalty Member Portal.
Which two steps should UC consider during the implementation of the new Loyalty Program?
A) Create a new Loyalty Member Portal and assign it to the new Loyalty Program.
B) Create new Experience Cloud Components for the new Loyalty Member Portal.
C) Assign the existing Loyalty Member Portal to the new Loyalty Program too.
D) Use existing Experience Cloud components to handle the same design and functionalities.
2. Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?
A) Loyalty membership merge
B) Loyalty member enrollment
C) Resetting tier points
D) Loyalty member profile
3. What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?
A) Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
B) The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation
C) Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
D) Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action
4. The Loyalty Program Manager at Northern Trail Outfitters (NTO) has defined a new Promotion in Salesforce Loyalty Management. NTO would like to communicate this new Promotion with its eligible members.
Which two integrated Salesforce applications can facilitate this com
A) Salesforce Field Service Lightning
B) Salesforce Marketing Cloud
C) Salesforce Cloud Intelligence
D) Salesforce Customer Data Platform
5. A Consultant needs to set up a new tier-point reset process for a new Loyalty Program, where the data-processing engine (DE) configuration is required.
How should the Consultant set up the data-processing engine with the least configuration effort?
A) Create a new data-processing engine from scratch / by first principle.
B) Create a copy of the expire activity based non-qualifying points DPE template.
C) Create a copy of the expire fixed non-qualifying points DPE template.
D) Create a copy of the reset qualifying points DPE template.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: B,D | Question # 3 Answer: C | Question # 4 Answer: B,D | Question # 5 Answer: D |
By Mark
