The CIS-PPM exam covers a range of topics that include project management concepts, project portfolio management, project financials, resource management, demand management, and agile project management. CIS-PPM exam is designed to test the candidate's knowledge and skills in configuring, implementing, and managing ServiceNow's PPM application. CIS-PPM exam is available online and can be taken by anyone who has completed the ServiceNow PPM Fundamentals course.
ServiceNow CIS-PPM certification exam is a multiple-choice exam that consists of 60 questions. Candidates have 90 minutes to complete the exam, and they must achieve a passing score of 70% or higher to earn the certification. CIS-PPM exam is available in multiple languages, including English, French, German, Japanese, Portuguese, and Spanish. Candidates can take the exam online or in-person at a ServiceNow testing center.
ServiceNow CIS-PPM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) |
| Exam Number: | CIS-PPM |
| Exam Price: | $300 - $450 USD |
| Related Certifications: | CIS-SPM (Strategic Portfolio Management, successor) |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Real Exam Qty: | 60 |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Strategic Portfolio Management Implementation Course |
| Exam Registration: | Pearson VUE ServiceNow Learning Portal |
| Sample Questions: | ServiceNow CIS-PPM Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow Administration Fundamentals, Platform Implementation, 6 months of implementation experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-project-portfolio |
The CIS-PPM Exam is intended for professionals who work with ServiceNow’s Project Portfolio Management application. CIS-PPM exam provides a comprehensive overview of the PPM application and its features. It tests the knowledge of professionals in areas such as project management, project governance, financial management, and resource management. CIS-PPM exam is designed to ensure that professionals have the skills and knowledge required to effectively implement and manage projects on the ServiceNow platform.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf
ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Timecard Management | 5% | - Rate types and approval workflows - Timecard policies and categories |
| Resource Management | 15% | - Resource workspace configuration - Capacity planning and allocation - Resource schedules and attributes |
| PPM Implementation Overview | 2% | - PPM personas and roles - Now Create methodology - PPM overview and business model |
| PPM Application Overview | 22% | - System properties and preferences - Plugins and activation - Tables and data model - User, role and group administration |
| Reporting, Analytics & Integrations | 2% | - Integration with other ServiceNow applications - Dashboards and performance analytics |
| Project & Portfolio Configuration | 25% | - Planning console and status reports - Project templates and workspace - Baselines, dependencies and scheduling - Portfolio structure and hierarchy |
| Financial Management | 10% | - Rate models and financial planning - Budgeting and investment tracking - Cost types and fiscal calendar |
| Idea & Demand Configuration | 21% | - Demand form and workbench setup - Stakeholder definition and assessments - Idea creation and configuration - Idea-to-demand conversion |
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