Cisco 700-805 exam is designed for professionals who have experience working with Cisco products and want to gain expertise in managing and renewing Cisco contracts. Cisco Renewals Manager certification is suitable for individuals who work in sales, customer service, and support roles. Cisco Renewals Manager certification validates the candidate's proficiency in managing Cisco product renewals and demonstrates their commitment to professional development.
Cisco 700-805 Exam Overview:
| Certification Vendor: | Cisco |
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 CRM |
| Exam Duration: | 60 minutes |
| Related Certifications: | Cisco Customer Experience Specialization |
| Exam Format: | Multiple choice |
| Available Languages: | English, Japanese |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Proctored test via Cisco authorized testing partner |
| Pre Condition: | Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources. |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
Cisco 700-805 exam is a valuable certification for individuals who are interested in managing Cisco renewals. By passing the exam, candidates can demonstrate their knowledge and expertise in this area, and open up new job opportunities and career advancement possibilities. With the right preparation and dedication, passing the Cisco 700-805 exam is achievable for anyone who is willing to put in the effort.
Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Roles and Responsibilities | 30% | - Describe Renewals Manager role and integration - Explain renewals tasks and success metrics |
| Topic 2: Customer Success Foundation | 10% | - Explain recurring revenue financial implications - Define customer experience - Explain the stages of the customer lifecycle - Describe recurring revenue financial terms |
| Topic 3: Customer Success | 10% | - Define customer success - Explain customer journey & IT purchasing models |
| Topic 4: Business Acumen | 30% | - Evaluate products and services to meet customer goals - Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning |
| Topic 5: Cisco Tools and Processes | 20% | - Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing |
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By Tim

