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ServiceNow CIS-VRM certification exam is a challenging and comprehensive exam that requires extensive preparation and study. Candidates should be familiar with ServiceNow's vendor risk management module and its functionality, as well as industry best practices for managing vendor risks. They should also have a strong understanding of regulatory requirements and compliance standards that apply to vendor risk management. With this certification, professionals can demonstrate their expertise in vendor risk management and provide value to their organizations by effectively managing vendor risks and ensuring compliance.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/blueprint-cis-vrm.pdf
ServiceNow CIS-VRM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Vendor Risk Management (CIS-VRM) |
| Exam Number: | CIS-VRM |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 24 months (renewal/maintenance required via ServiceNow certification program) |
| Exam Format: | Multiple choice |
| Exam Price: | USD 300-450 |
| Exam Duration: | 90 minutes |
| Related Certifications: | ServiceNow Certified Implementation Specialist - Governance, Risk and Compliance (GRC) ServiceNow Certified System Administrator |
| Passing Score: | 70% |
| Available Languages: | English |
| Recommended Training: | ServiceNow Vendor Risk Management (VRM) Implementation Training |
| Exam Registration: | ServiceNow Training and Certification Portal |
| Sample Questions: | ServiceNow CIS-VRM Sample Questions |
| Exam Way: | Online proctored exam via ServiceNow certification delivery partner (typically Kryterion/Webassessor) |
| Pre Condition: | Recommended: ServiceNow System Administrator certification and foundational knowledge of GRC and Vendor Risk Management concepts |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
How to book the Certified Implementation Specialist - Vendor Risk Management (CIS VRM) Exam
Subject to availability, appointments can be made in advance or on the actual test day. To register and to sign up for the CIS VRM exam test, please visit WebAssessor. For this test, online proctoring is available. Every applicant must register for the exam through the ServiceNow Webassessor website using a voucher obtained by completing the implementation training prerequisite for Vendor Risk Management (VRM). Voucher codes are non-transferable and only allow the applicant to sit for the Certified Implementation Specialist Vendor Risk Management Test.
To book the prerequisite course:
- Individuals with OKTA/SSO login can access the Learning Portal directly to Self‑Register
- Private Training is available for a flat fee for up to 16 participants. Please contact at [email protected] for more information and pricing details.
- Individuals can use this link to access the Learning Portal
- Cancellation and rescheduling policies apply (see Terms and Conditions)
Each test taker has the option of taking the exam at an Accredited Testing Center or as an online-proctored test during the registration process. The Certified Implementation Specialist exam is carried out in both testing venues via a clear, friendly user interface tailored for ServiceNow tests. The testing network for Kryterion is worldwide and all locations provide a secure, comfortable testing environment. At a specific date and time, candidates register for the exam, so there is no waiting and a seat in the testing center is reserved. As an online-proctored exam, each candidate can also choose to take the examination. This testing environment allows an applicant if certain conditions are met, to take the test on his or her method.
ServiceNow CIS-VRM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting and Continuous Monitoring | - Continuous vendor monitoring practices - Risk dashboards and reporting |
| Topic 2: Configuration and Implementation | - Data model and integrations - VRM application configuration |
| Topic 3: Vendor Risk Management Fundamentals | - VRM concepts and objectives - Risk governance principles |
| Topic 4: Risk Assessment and Questionnaires | - Risk assessment workflows - Questionnaire design and evaluation |
| Topic 5: Vendor Onboarding and Lifecycle | - Vendor lifecycle management - Vendor intake and classification |
| Topic 6: Issue and Remediation Management | - Risk findings and issue tracking - Mitigation and remediation workflows |
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