EMC Dell Cloud Services Design 2023 Sample Questions:

1. An IT organization within a healthcare company has embarked on a strategic transformation by adopting the IT Value Transformation road map. They have been successful in bringing out several IT services by adopting cloud computing. These services have helped the company release new products quickly into the market.
However, the IT organization is still perceived internally as a cost center.
What is the IT organization neglecting?

A) Linking IT spending to specific business outcomes
B) Seeking more business opportunities for IT services
C) Reducing the cost of IT services even more
D) Improving the utilization of compute, network, and storage resources

2. An IT department has defined 50 service offerings in their service catalog to satisfy application developers. All services are sourced from within the private cloud. Many of the variants have only been deployed a small number of times. A big data platform is offered and being actively used by a team of data scientists.
The developers are able to customize the platform's compute, storage, protection and network configuration upon instantiation. Because of the culture of the organization, no chargeback mechanism is implemented.
Within six months, IT finds that the environment has become very complex.
What can they do to resolve the problem?

A) Standardize on a subset of offerings to meet the needs of most developers and minimize the number of customization options
B) Reduce resource contention between application developers and data scientists by using separate resource pools
C) Offload the big data IaaS platform to a public service provider
D) Implement a showback mechanism to influence consumer behavior when choosing specific resources

3. A Chief Information Officer (CIO) of a financial services company is facing a peculiar dilemma. Any line of business (LOB) request for IT services takes too long to be delivered.
The core problem that has been identified is that there are multiple ways to order services that involve cumbersome processes with several manual and redundant steps. The CIO understands that the order and delivery process must move to a new model.
Which model would be most appropriate?

A) Bi-modal IT
B) Adaptive IT
C) Value IT
D) Lean IT

4. As a cloud architect, you are helping your company plan for cloud services, and you are working with a diverse cloud team.
You have targeted four key initial services, and you have highlighted the following key considerations for each service:
- Determine who can access it and what can they do with it
- Use common models and workflows to relate all information sources
- Describe backup and disaster recovery service levels
Your cloud team asks you which service area each of these considerations will most likely map to.
What should be your response?

A) Operational Management, Service Offering, and Orchestration
B) Service Offering, Operational Management, and SLA
C) Orchestration, SLA, and Operational Management
D) Service Visibility, Operational Management, and Orchestration

5. An IT organization for a leading apparel retailer has a relatively small budget to deliver IT services.
They are functioning in a legacy operating model and face typical challenges of up-front costs, underutilized resources, and low productivity.
What is the most important financial goal for them in offering cloud services?

A) Adopt a Cost to Serve model
B) Hire executives with strong financial backgrounds
C) Be more transparent about their costs
D) Reduce their capital expenses

Solutions: