Exam Code: 132-S-916
Exam Name: Avaya Specialist - IP Office Implement and Support Elective Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification

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Avaya 132-S-916 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Specialist - IP Office Implement and Support Elective Exam
Exam Number:	132-S-916 (also 132-S-916.2 / 132-S-916.4)
Related Certifications:	Avaya Certified Support Specialist (ACSS) - IP Office Platform
Exam Format:	Multiple Choice
Available Languages:	English
Exam Price:	$125 USD
Exam Duration:	90 minutes
Certificate Validity Period:	2 years
Real Exam Qty:	70
Passing Score:	68%
Recommended Training:	IP Office Official Documentation Avaya Learning Services
Exam Registration:	Avaya Certification Portal
Sample Questions:	Avaya 132-S-916 Sample Questions
Exam Way:	Online proctored or at authorized Pearson VUE testing centers
Pre Condition:	No mandatory prerequisites; recommended basic knowledge of IP networking, telephony concepts, and IP Office experience
Official Syllabus URL:	https://support.avaya.com/certification/

Avaya 132-S-916 Exam Syllabus Topics:

Section	Weight	Objectives
Telephony & Feature Configuration	25%	- User, extension and group setup - Voicemail, messaging and mobility features - Call routing, dial plans and trunk configuration
Maintenance, Troubleshooting & Support	15%	- Fault isolation and resolution - Monitoring, logging and diagnostics - System backup and restore procedures
Installation & Initial Configuration	25%	- Network configuration and IP addressing - Initial system setup and administration - Server and appliance installation
Integration & Networking	15%	- Third-party application integration - SIP/H.323 trunk integration - Security and remote access setup
IP Office System Overview & Architecture	20%	- System architecture and deployment models - Software editions and licensing - Hardware components and models

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