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Avaya 3303 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Proactive Contact Implementation and Maintenance Exam |
| Exam Number: | 3303 |
| Exam Duration: | 90 minutes |
| Related Certifications: | ACIS Avaya Proactive Contact ASPS Avaya Proactive Contact |
| Real Exam Qty: | 75–82 |
| Available Languages: | English |
| Exam Price: | $125–$150 USD |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Single/Multiple Select |
| Recommended Training: | ATA00781VEN Avaya Proactive Contact 5.0 Implementation & Configuration Official Avaya Proactive Contact Documentation |
| Exam Registration: | Pearson VUE Avaya Learning |
| Sample Questions: | Avaya 3303 Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers or online proctored |
| Pre Condition: | Recommended: 1–2 years hands-on experience with Avaya Proactive Contact; no mandatory prerequisites, but ACIS-level knowledge is advised |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3303 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Administration & Configuration | 30% | - Agent & Supervisor Setup
|
| System Architecture & Installation | 25% | - Proactive Contact Components
|
| Maintenance & Troubleshooting | 25% | - Routine Maintenance
|
| Operation & Monitoring | 20% | - System Monitoring
|
Avaya Proactive Contact Implementation and Maintenance Sample Questions:
1. What manages users on an Avaya Proactive Contact (APC. pod configuration?
A) High Availability LDAP
B) Enterprise Lightweight Directory Access Protocol (LDAP)
C) Active Directory
D) Linux Shadow files
2. Which three are required for license server setup? (Choose three.)
A) Tomcat
B) The license file generated using the Avaya Product Licensing and Delivery System (PLDS)
C) The license file installed on each Avaya Proactive Contact (APC.system in a pod.
D) WebLM Installation
E) JBOSS
3. A system supervisor wants to schedule an Analyst Job Performance report to be run at 10:00 PM every evening, after dialing is finished.
Which steps should be performed to do this?
A) Call support to have the cron file revised.
B) Click on the Start menu, then click on Control Panel, then click on Scheduled Tasks.
C) Open Analyst, then click on PC Analysis.
D) Open Analyst, then click on Scheduler.
E) Open Editor, then click on Scheduler.
4. A company's host needs the ability to send multiple downloads to the Proactive Contact system throughout the day rather than one automatic download in the morning. This must occur without interruption in calling activity.
Which feature accomplishes this?
A) Infinite Job
B) Batch Campaign Update
C) Virtual Agent
D) Post update
5. Which tool is used to obtain the operation status of the acdmon binary?
A) acdsnapshot
B) aodsnapdump
C) dunup_tool
D) adump
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B,D | Question # 3 Answer: E | Question # 4 Answer: A | Question # 5 Answer: A |
By Salome
