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Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office Implementation |
| Exam Number: | 6402 |
| Related Certifications: | Avaya IP Office Platform Credentials Avaya IP Office Configuration and Maintenance Avaya IP Office Support |
| Available Languages: | English |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Sample Questions: | Avaya 6402 Sample Questions |
| Exam Way: | Typically delivered as a proctored certification exam through authorized Avaya testing channels, available online or at a testing center depending on regional policies. |
| Pre Condition: | Practical knowledge of Avaya IP Office solutions and enterprise voice networking is recommended. Prior implementation training or equivalent experience is beneficial. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IP Office Solution Architecture | - Platform fundamentals
|
| Networking and SIP Integration | - Network services
|
| User and Telephony Configuration | - Endpoint configuration
|
| Applications and Unified Communications | - Integrated applications
|
| Installation and Initial Configuration | - System deployment
|
| System Maintenance and Verification | - Operational management
|
| Troubleshooting | - Problem diagnosis
|
Avaya IP Office Implementation Sample Questions:
Question 1
The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. Which additional equipment is needed to install the system in a rack?
A. an IP400 Rack Mounting Kit
B. an Uninterruptable Power Supply
C. yellow2meterinterconnect cables
D. a Standard 19" Rack
Question 2
A call is directed to the First hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?
A. both the first and second huntgroup user mailboxes
B. the general sampling mailbox because hunt groups do not have mailboxes
C. the second hunt extension group mailbox only
D. the first hunt group mailbox only
Question 3
A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?
A. the general sampling mailbox because hunt groups do not have mailboxes
B. the second hunt extension group mailbox only
C. both the first and second hunt group user mailboxes
D. the first hunt group mailbox only
Question 4
With which two features does the Line Group ID correlate? (Choose two.)
A. Hunt group
B. Voice recording
C. ARS
D. Time profile
E. ICR
Question 5
Calls into a hunt group are queuing but the hunt group callers are not getting the queuing messages. Which feature controls this behavior?
A. EnableQueue Security
B. Enable Normalize Queue Length
C. Enable Announcements
D. EnableCalls in QueueTransfer
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: C,E | Question 5 Answer: C |
By Nathaniel
