Exam Code: 3107
Exam Name: Avaya Session Border Controller Enterprise Implementation and Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: ACIS

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Updated: Aug 31, 2026

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3107 Exam Reference

Avaya Session Border Controller Enterprise Implementation and Maintenance 3107 Exam

Avaya Session Border Controller Enterprise Implementation and Maintenance 3107 Exam related to Avaya Session Border Controller Enterprise Implementation and Maintenance and credits towards Avaya Session Border Controller Enterprise Certification. This exam validates the ability to describe where and how the Session Border Controller is used in Avaya configs, perform the tasks necessary for installing the SBC. It also deals with the ability to differentiate the Session Controller offers and the configurations in which they are deployed and list the required pre-installed tasks necessary for installing the HASBC. This exam is intended for people who want to gain a high-level understanding of the product features, functions, capacities and limitations.

Reference: http://www.avaya-news.com/learning/docs/credentialnews/ACSS_Session_Border_Controller_7Oct12.pdf

Avaya 3107 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Session Border Controller Enterprise Implementation and Maintenance
Exam Number:	3107
Available Languages:	English
Exam Duration:	90-105
Related Certifications:	Avaya Session Border Controller (SBC) Certification Track Avaya Certified Implementation Specialist (ACIS)
Real Exam Qty:	60-70
Exam Format:	Multiple choice, Scenario-based questions
Sample Questions:	Avaya 3107 Sample Questions
Exam Way:	Computer-based exam delivered via Pearson VUE (online proctored or test center)
Pre Condition:	Recommended knowledge of SIP, VoIP networking fundamentals, and basic Avaya communication solutions experience.

Avaya 3107 Exam Syllabus Topics:

Section	Objectives
Topic 1: Session Border Controller Fundamentals	- SBC architecture and components 1. Core SBC functions in VoIP networks 2. Signaling and media handling overview - SIP fundamentals 1. SIP call flows and message structure 2. NAT traversal concepts
Topic 2: Installation and Deployment	- Initial system setup 1. Hardware and virtual deployment options 2. Network configuration basics - System integration 1. Basic provisioning workflows 2. Integration with Avaya Aura and SIP trunks
Topic 3: High Availability and Performance	- Redundancy design 1. Failover mechanisms 2. HA clustering concepts - Performance optimization 1. Traffic scaling considerations 2. QoS in SBC environments
Topic 4: Configuration and Policy Management	- Routing and dial plan configuration 1. Signaling routing rules 2. Media anchoring and handling - Security and session policies 1. TLS and SIP security configuration 2. Call admission control
Topic 5: Operations and Maintenance	- Monitoring and troubleshooting 1. Log analysis and diagnostics 2. Call trace troubleshooting - System maintenance 1. Backup and restore procedures 2. Software upgrades and patching

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