We're so confident of our products that we provide no hassle product exchange.
Apple 9L0-412 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.8 Exam |
| Exam Number: | 9L0-412 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 730 / 73% |
| Available Languages: | French, Spanish, English, German, Japanese |
| Exam Price: | Approx. $150 USD |
| Exam Format: | Fill-in-the-blank, Multiple-choice, True/false, Scenario-based |
| Real Exam Qty: | 80–86 (plus 5 unscored survey questions) |
| Exam Duration: | 105–120 |
| Related Certifications: | Apple Certified Mac Technician (ACMT) |
| Recommended Training: | OS X Support Essentials 10.8 Official Course |
| Exam Registration: | Pearson VUE Registration Apple Training & Certification |
| Sample Questions: | Apple 9L0-412 Sample Questions |
| Exam Way: | Proctored onsite at Pearson VUE testing centers; online proctoring not available for this retired exam |
| Pre Condition: | No mandatory prerequisites; recommended experience with OS X Mountain Lion and basic IT support knowledge |
| Official Syllabus URL: | https://training.apple.com/ |
Apple 9L0-412 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: File Systems and Data Management | 20% | - Data Access and Backup
|
| Topic 2: Network Configuration and Services | 15% | - Network Services
|
| Topic 3: Applications and Processes | 15% | - Application Management
|
| Topic 4: Installation and Configuration | 20% | - System Setup and Preferences
|
| Topic 5: Troubleshooting and Maintenance | 10% | - Common Issue Resolution
|
| Topic 6: User Accounts and Security | 20% | - Security and Privacy
|
Apple OS X Support Essentials 10.8 Sample Questions:
Question #1
On a Mac running OS X Mountain Lion, how can you display a list of installed software updates?
- A. Open Installer, choose Show Files from the File menu, and then in the Files section under /var/log/, select install.log.
- B. Open System Information, click System Report, and then in the sidebar under Software, click Installations.
- C. Open Software Update and click Receipts.
- D. Open Software Update preferences and click Installed Software.
Correct Answer: B 🗳️
Question #2
Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.
An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?
- A. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
- B. Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
- C. Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
- D. Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
Correct Answer: A 🗳️
Question #3
In a default OS X Mountain Lion installation, which permission is assigned to the top level of each user's home folder to make it accessible to Guest users who log in locally?
- A. Everyone has Read only access.
- B. Everyone has Read & Write access.
- C. The staff group has Read & Write access.
- D. The wheel group has Read only access.
Correct Answer: A 🗳️
Question #4
On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?
- A. Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
- B. Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
- C. Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
- D. Choose Show View Options from the View menu, and select the option "Show all filename extensions."
Correct Answer: C 🗳️
Question #5
Review the screenshot of part of a Network Utility window, and then answer the question below.
Which statement accurately interprets the Network Utility Lookup results shown above?
- A. The DNS server for mainserver.pretendco.com is pretendco.com.
- B. A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
- C. A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
- D. A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
Correct Answer: C 🗳️
By Archibald
