Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A Public Sector Organization (PSO) has recently deployed Grants Management from Public Sector Solutions within their Salesforce Org and has launched their publicly available Grants Portal. The PSO would like to ensure that they meet their statutory requirements and perform their due diligence, as they now have Organizations registering via their portal. The PSO's statutory and due diligence processes include verifying the details of the Organization as well as requesting, collecting, and storing documentation about the Organization. The PSO would like to track these activities separately, as these processes can be run in parallel. Which feature available in PSS would the Technical Consultant configure to meet the PSO's requirements?

A) A Path targeted at Account
B) An Action Plan targeted at Account
C) An Action Plan Template targeted at Account
D) A Support Process targeted at Account

2. A government agency wants to provide the ability for an external customer to apply for a grant. They require data about the applicant, their financial status, project plans, and other details, which must match the structure of their paper form to comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel- perfect branding of the application within its authenticated website. What tool(s) would be required to provide an application form- like experience to enter this data?

A) Application Form, Lightning Web Components, Communities, and Applications
B) OmniChannel, Flows, Apex, and DataLoader
C) OmniScripts, DataRaptors, Integration Procedures, and FlexCards
D) Scripts, Einstein AI, Assessments, and Grants

3. The Department of Disaster Assistance is implementing Grants Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve this task?

A) Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.
B) Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
C) Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.
D) Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.

4. What are two possible use-cases for a FlexCard?

A) A widget to perform in-line edits and calculations within a table quickly
B) A widget to aggregate complex data models for quick-glance information
C) A widget to ask multiple pages of questions in the application form
D) A homepage widget to quickly launch common processes.

5. Bohabaven has previously implemented Salesforce Service Cloud to handle constituent queries and complaints, including a constituent self- service digital experience. This was implemented previously using the Help Center template. Bobahaven is now ready to implement the Public Sector Solutions Licenses, Permits, and Inspections modules, and wants to provide constituents with access to digital application forms. What is the right solution for this requirement that minimizes customization and site maintenance?

A) Create OmniOut components and deploy them to the existing Help Center experience site.
B) Create new pages and deploy components such as OmniScripts and FlexCards within the existing Help Center experience site.
C) Create a new Applications digital experience using the Licenses and Permits Experience Site template, and deploy components such as OmniScripts and FlexCards to the new experience site.

Solutions: