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Salesforce Field-Service-Consultant日本語 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Consultant |
| Exam Number: | Field-Service-Consultant |
| Exam Format: | Multiple choice, Multiple select |
| Related Certifications: | Salesforce Certified Service Cloud Consultant Salesforce Certified Administrator |
| Available Languages: | English |
| Sample Questions: | Salesforce Field-Service-Consultant日本語 Sample Questions |
| Pre Condition: | Recommended: Salesforce Certified Administrator or equivalent experience with Service Cloud and Field Service concepts |
Salesforce Field-Service-Consultant Exam is a proctored exam that consists of 60 multiple-choice questions. Field-Service-Consultant-JPN exam duration is 105 minutes, and candidates need to achieve a passing score of 63% or higher to earn certification. Field-Service-Consultant-JPN exam fee is $200, and candidates can take the exam online or at a testing center. Upon passing the exam, candidates will receive the Salesforce Certified Field Service Consultant certification, which is valid for three years.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101
In preparation for the Salesforce Field-Service-Consultant (Salesforce Certified Field Service Consultant) Certification Exam, professionals are advised to ensure they are familiar with the Salesforce field service organization and are well-versed in the various customer service models. They should also have hands-on experience with the application's service cloud, field service, and mobile applications. Other recommended preparations include workshops and online training sessions offered by Salesforce, which can provide an in-depth understanding of the application's features, tools, and functionality.
Salesforce Field-Service-Consultant日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Execution and Workflows | - Work order lifecycle - Service reports and completion processes |
| Topic 2: Scheduling and Dispatching | - Scheduling policies and optimization - Dispatcher Console functionality - Resource allocation and constraints |
| Topic 3: Field Service Mobile | - Mobile app configuration and usage - Technician workflows - Offline capabilities and sync |
| Topic 4: Field Service Data Model and Configuration | - Work orders and work order management - Service resources and territories - Service appointments and scheduling basics |
| Topic 5: Inventory and Asset Management | - Asset lifecycle management - Parts management and tracking |
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