Exam Code: ITILSC-SOA
Exam Name: ITIL Service Capability Service Offerings and Agreements (ITILSC-SOA日本語版)
Certification Provider: EXIN
Corresponding Certification: EXIN ITIL

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Updated: Jul 29, 2026

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EXIN ITILSC-SOA certification is geared towards IT professionals who are responsible for managing IT services, developing service offerings, and achieving customer satisfaction. It is also suitable for individuals who want to gain a better understanding of ITIL and learn how to create service offerings aligned with business needs. Passing this certification exam signifies that the candidate has achieved the requisite knowledge and skills to manage the continuous improvement of IT service offerings and agreements.

Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements

EXIN ITILSC-SOA日本語 Exam Overview:

Certification Vendor:	EXIN / AXELOS (ITIL qualification scheme)
Exam Name:	ITIL Service Capability: Service Offerings and Agreements (SOA)
Exam Number:	ITILSC-SOA
Real Exam Qty:	8 scenario-based multiple choice questions (40 marks total)
Certificate Validity Period:	Lifetime (ITIL v3 certifications do not expire)
Exam Format:	Scenario-based multiple choice, Complex multiple-response questions
Related Certifications:	ITIL Foundation ITIL Intermediate Capability Stream ITIL Service Lifecycle Stream
Passing Score:	70% (28/40)
Exam Duration:	90 minutes
Available Languages:	English
Recommended Training:	PeopleCert ITIL Training Axelos ITIL Official Site
Exam Registration:	EXIN ITIL Certification Information PeopleCert ITIL Certification Registration
Sample Questions:	EXIN ITILSC-SOA日本語 Sample Questions
Exam Way:	Online or onsite proctored exam (depending on accredited training provider)
Pre Condition:	ITIL Foundation certification is required before taking this exam.

The ITILSC-SOA exam is designed to assess your ability to understand and apply the principles of Service Offerings and Agreements. ITILSC-SOA-JPN exam delves deep into the different concepts, techniques, and mechanics of service offerings, which include service catalog management, service level management, demand management, supplier management, and financial management. Passing ITILSC-SOA-JPN exam will require in-depth knowledge of these concepts.

EXIN ITILSC-SOA日本語 Exam Syllabus Topics:

Section	Objectives
Topic 1: Service Portfolio Management
Topic 2: Service Catalogue Management
Topic 3: Supplier Management
Topic 4: Service Level Management
Topic 5: Service Offerings and Agreements Lifecycle
Topic 6: Demand Management

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