Nokia SDM_2002001030 Exam Overview:
| Certification Vendor: | Nokia |
| Exam Name: | SDM Certification - PS NSOP |
| Exam Number: | SDM_2002001030 |
| Passing Score: | 70% |
| Exam Price: | $170 USD |
| Real Exam Qty: | 60-160 |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Nokia SDM Certification Family |
| Recommended Training: | Nokia SDM PS NSOP Official Training |
| Exam Registration: | Nokia Certification Portal Nokia Learning Center |
| Sample Questions: | Nokia SDM_2002001030 Sample Questions |
| Exam Way: | Online proctored or at authorized test centers |
| Pre Condition: | Recommended: Basic knowledge of Nokia SDM solutions, core network architecture, and 1-2 years of relevant telecom experience |
| Official Syllabus URL: | https://learningcenter.nokia.com/certification |
Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operations & Maintenance | 15% | - Monitoring, logging and fault management - Backup, restore and upgrade procedures - Performance optimization and troubleshooting |
| Topic 2: Network Planning & Design | 30% | - Capacity and dimensioning principles - High availability and redundancy design - Interworking with core network elements |
| Topic 3: Installation & Configuration | 25% | - Database and storage configuration - Basic and advanced configuration settings - NSOP software installation procedures |
| Topic 4: Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| Topic 5: SDM Solution Overview | 20% | - NSOP architecture and components - Subscriber Data Management concepts - SDM deployment models and use cases |
Nokia SDM Certification - PS NSOP Sample Questions:
1. What BEST describes Network & Service Performance Assurance?
A) Performance of KPI commitment setting; Documentation & Data Integrity Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
B) Performance of KPI commitment setting; measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Alarm Monitoring; Trouble Ticket reporting.
C) Work Order approval; Measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
D) Performance of KPI commitment setting; measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
2. You have a Trouble Ticketing system that has a limited capability, which other function can you use to assist you when calculating the SLA?
A) Fault Management
B) OSS Management
C) Performance Management
D) Configuration Management
3. How would you ensure the GNOC has 24x7 management support?
A) Organize the shift by taking into account the experience of the Team Leaders and engineers. Ensure you have constant communication with the Team Leader in case it is necessary for you to manage the team.
B) Have Process Owners and/or Team Leaders take on escalation management roles and delegate some of your responsibilities to them to test their capability.
C) Ensure that the Team Leader knows all the managers who can support in case of escalation. Ensure in any case you can manage 24x7 all the management tasks assigned to you and ensure your availability.
D) Assign tasks and define process's Owners. Provide the Team Leaders with the right management contact names who might provide support in case needed. Delegate all the responsibility to them when you are present at the NOC.
4. Which of the statements BEST describes standards?
A) Standards provide common protocols and compliances for interoperability within or across organisations and Operators and Vendors alike are active in setting international standards by participating in forums etc.
B) Network Operations standards are imposed by regulatory bodies to ensure networks can interoperate.
C) Standards allow operators to work together and without them network operations would not know what performance measures to take.
D) Standards are a contractual requirement to ensure conformity and interoperability across networks.
5. Can the Lead Network Operations Business Manager start operational delivery after the baseline shows an expected 30% negative gross margin?
A) Only after the Cost Baseline is approved according to the required approval levels in the Region.
B) Yes. If the Cost Baseline is in line with the Business Case.
C) Yes. NSN needs to fulfill its obligations and execute operational service delivery anyway.
D) No. Maximum accepted negative gross margin is 10%.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |
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By Morgan

