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Nokia SDM_2002001050 Exam Overview:
| Certification Vendor: | Nokia |
|---|---|
| Exam Name: | SDM Certification - NI |
| Exam Number: | SDM_2002001050 |
| Real Exam Qty: | 160 |
| Available Languages: | English |
| Sample Questions: | Nokia SDM_2002001050 Sample Questions |
| Exam Way: | Online or onsite proctored exam via Pearson VUE |
| Official Syllabus URL: | https://www.nokia.com/networks/training/onc/exams/ |
Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Risk and Change Management | - Risk Identification and Mitigation
|
| Service Delivery Management (SDM) | - Customer and Stakeholder Management
|
| Project Management & Delivery | - Project Planning and Execution
|
Nokia SDM Certification - NI Sample Questions:
Question #1
NSN has to implement a customer network which is composed of three different regions and implemented in two phases.How will the WBS look like ?
- A. The project WBS is based on different site types and volumes.
- B. The project WBS is based on the geographical structure of the project (it's three regions), on two project phases and on different site types and volumes.
- C. The project WBS is based on the geographical structure of the project (it's three regions) and on two project phases.
- D. The project WBS is based on the geographical structure of the project (it's three regions).
Correct Answer: B 🗳️
Question #2
How would you handle performance problems related to RAN frequency planning in a project where customer is responsible for Network Planning?
- A. Request NPO resources to your project and start troubleshooting.
- B. Request implementation teams to go to the field, make test calls and help the customer to identify where the problem is most critical.
- C. Do nothing, the performance problems are customer's responsibility in this case.
- D. Request an NSN NPO Solution Consultant to meet the customer for evaluating a potential up selling opportunity.
Correct Answer: D 🗳️
Question #3
What is the first step a PM needs to do if a KPI, compared to the previous periods, is below the average?
- A. Initiate a recovery plan to improve the KPI
- B. Organize asap a meeting with project stakeholders.
- C. Have a serious discussion with the project F&C and give him a final warning to improve the KPI.
- D. Analyze if the variation compared to the average is within the same range as previous periods.
Correct Answer: D 🗳️
Question #4
What are key components of EVM methodology?
- A. As Sold Cost Estimates, Baseline and EAC.
- B. Planned Cost, Revenue and Gross Margin.
- C. Planned Value, Earned Value and Actual Cost.
- D. Baseline Costs, Estimated at Completion and Estimate to Complete.
Correct Answer: C 🗳️
Question #5
The customer has an urgent request for network tuning in a specific area due to significant cases of call drop, with the promise of increasing business opportunity in another area which is mainly in the hand of the other supplier (competitor), what's the correct way to answer this request ?
- A. Iassure the customer that NSN is going to solve the problem by our professional network planning and optimization service, but in order to obtain all required resources and tools, it's necessary to have a purchase order to start the activities.
- B. I will escalate this customer request to the Customer Team and ask to approve the related risk order.
- C. This additional service improves the partnership between NSN and customer along with the high probability to increase the business and NSN footprint. Therefore I will act to complete this additional service as soon as possible without PO.
- D. It's a major network problem for which NSN could get the blamE.therefore I will act to complete this additional service as soon as possible without hassling the customer with any administration.
Correct Answer: A 🗳️
By Muriel
