[2022] C-C4H510-04 All-in-One Exam Guide Practice To your C-C4H510-04 Exam!
Preparations of C-C4H510-04 Exam 2022 SAP Certified Application Associate Unlimited 82 Questions
NEW QUESTION 18
You have configured the Service Level Agreements (SLAs) and their determination rules, but they are not derived in the service ticket. Which of the following could be a reason for that? Note: There are 2 correct Answers to this question.
- A. The determination rules have been configured, but not activated.
- B. The system background job for SLA determination runs every 30 minutes and has not been executed yet.
- C. A workflow rule has to be scheduled to trigger the determination.
- D. The question related to SLAs must be activated in project scoping.
Answer: A,D
NEW QUESTION 19
Which actions are prerequisites to implement registered products? Note: There are 2 correct Answers to this question.
- A. Scope registered products
- B. Maintain the installed base
- C. Maintain number ranges for customers
- D. Purchase a license for the registered product
Answer: A,C
NEW QUESTION 20
Which feature allows the scheduling of automatic ticket creation?
- A. Service plans
- B. Maintenance plans
- C. Registered products
- D. Realignment run
Answer: B
NEW QUESTION 21
Which action should an administrator take to get a system bug fixed within SAP Service Cloud?
- A. Send an e-mail to SAP Cloud Support.
- B. Document an influencer story.
- C. Create an incident.
- D. Report a ticket.
Answer: C
NEW QUESTION 22
Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?
- A. External pricing
- B. Contracts
- C. Tickets
- D. Activities
Answer: D
NEW QUESTION 23
What must you consider when you want to upload master data to SAP Service Cloud using templates?
Note: There are 2 correct Answers to this question.
- A. You will need to cleanse the legacy data.
- B. Data can be loaded or changed only once.
- C. You will need to create an initial file based on predefined fields.
- D. The migration execution requires an approval from SAP Cloud Support.
Answer: A,C
NEW QUESTION 24
Which key user tool allows you to change field properties on the SAP Service Cloud UI?
- A. Mashup
- B. Workflow rules
- C. Adaptation
- D. Code list restriction
Answer: C
NEW QUESTION 25
Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct Answers to this question.
- A. Setup deals
- B. Scoping attribute set
- C. Maintenance measurement and readings
- D. Maintenance plan
Answer: C,D
NEW QUESTION 26
What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct Answers to this question.
- A. Configure the relevant question in scoping.
- B. Choose the correct SAP Jam group in the knowledge base configuration settings.
- C. Create knowledge base articles in SAP Service Cloud.
- D. Integrate with MindTouch.
Answer: A,B
NEW QUESTION 27
What are the steps required to set up an approval process? Note: There are 3 correct Answers to this question.
- A. Configure process steps and define work distribution.
- B. Create a new registered product.
- C. Copy an existing approval process and modify the details.
- D. Configure a resource scheduler.
- E. Set validity from and to dates.
Answer: A,C,E
NEW QUESTION 28
Which of the following applies to time recording? Note: There are 3 correct Answers to this question.
- A. Time sheets can be submitted for approval.
- B. Code list restrictions are not possible for the Time Type field.
- C. Automatic time recording can be done by clicking "Start recording" and "Stop recording".
- D. Time recording can be done online or in offline mode.
- E. You can activate Microsoft Outlook integration for time recording.
Answer: A,C,D
NEW QUESTION 29
What is required to set up the organizational structure correctly?
- A. The root node/uppermost node must be defined as a sales organization.
- B. The root node/uppermost node must be defined as a service organization.
- C. The root node/uppermost node must be defined as an enterprise.
- D. The root node/uppermost node must be defined as a company.
Answer: D
NEW QUESTION 30
You request external prices from SAP ERP for your contract document. What do you need to display a valid condition record in SAP Service Cloud?
- A. Price list
- B. Pricing procedure
- C. Cross-selling list
- D. Price scale
Answer: B
NEW QUESTION 31
Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note:
There are 2 correct Answers to this question.
- A. Maintenance plan
- B. Working calendar
- C. Service contract
- D. Operating hours
Answer: B,D
NEW QUESTION 32
What is one consequence of scoping the installed base option?
- A. The Registered Product scoping option will be selected automatically.
- B. The number of available standard reports is reduced.
- C. The Measurements feature is activated.
- D. Warranty management is available in service tickets.
Answer: A
NEW QUESTION 33
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C-C4H510-04 Exam Certification Details:
| Cut Score: | 63% |
| Languages: | English |
| Exam: | 80 questions |
| Level: | Associate |
| Sample Questions: | SAP C-C4H510-04 Exam Sample Question |
| Duration: | 180 mins |
Focus on C-C4H510-04 All-in-One Exam Guide For Quick Preparation: https://www.surepassexams.com/C-C4H510-04-exam-bootcamp.html
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