Practice Community Cloud Consultant ADX-271 exam. Online Exam Practice Tests with detailed explanations! Pass ADX-271 with confidence!
ADX-271 - Create and Manage Experience Cloud Sites Practice Tests 2023 | SurePassExams
NEW QUESTION 21
What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.* External partner users must be able to configure the quote using the pricing and quoting tool from the Community.* The pricing and quoting tool must support Community users.* Universal Containers owns licenses for Salesforce Connect.
- A. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.
- B. Integrate the Back-Office Legacy System using custom code development.
- C. Integrate the pricing and quoting tool by creating custom code to make it available in the Community.
- D. Integrate the Back-Office Legacy System using Salesforce Connect.
Answer: A,D
NEW QUESTION 22
DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam. OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management team has decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them?
- A. Submit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.
- B. Experience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.
- C. Enable Experience Cloud Einstein features to remove all the spammers" posts and comments as a background action.
- D. Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.
Answer: D
NEW QUESTION 23
Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
- A. By using User criteria and selecting appropriate user fields on CRM objects
- B. By using Profile criteria and selecting the Service profile
- C. By using Location criteria and specifying which IP address applies to each department and domain
- D. By using Domain criteria and creating custom domains for each department or role to access the portal
Answer: A
NEW QUESTION 24
Northern Trail Outfitters has recently launched a Partner program to increase sales. The VP of Sales has the following goals:
* Drive more revenue from sales channels.
* Allow channel Partners to provide service to buyers.
* Get deal visibility in real time.
Which option should Northern Trail Outfitters consider to meet these requirements?
- A. Guided Selling for Community Cloud
- B. Sales Channels for Community Cloud
- C. CPQ for Community Cloud
- D. Direct Pricing for Community Cloud
Answer: C
NEW QUESTION 25
What is required when creating portal users through Just-Time (JIT) provisioning?
- A. Organization_id
- B. FirstName
- C. FederationIdentifier
- D. User.Role
Answer: A
NEW QUESTION 26
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
- A. Use the 'My Cases' list view with compact layout, return five records, and disable public access
- B. Use the Case object with full layout, return five records, and use the 'My Cases' list view
- C. Use the Case object, return five records, use the 'My Cases' list view, and disable public access
- D. Use the Case object with compact layout, return five records, and use the 'My Cases' list view
Answer: C
NEW QUESTION 27
Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the Community.
How should the Community Cloud consultant meet this requirement?
- A. Target employees using audiences based on User object criteria.
- B. Assign separate Visualforce pages for each department.
- C. Develop a login flow with unique endpoints for each department.
- D. Create content using Content Management in Workspaces.
Answer: B
NEW QUESTION 28
Universal Containers plans to use person accounts for the external consultants. They need to allow their consultants to register using the Community. How can a Salesforce admin enable this capability in the Community using configuration?
Select one or more of the following:
- A. Enable Allow External Users to self-register in a Community Management and leave the account field blank
- B. Add a Person Account option to the user registration page and have the option selected by default
- C. Allowing users to self register and create a workflow to update contacts to Person Account
- D. Provide a link to a custom web page that allows external consultants to register and use Salesforce API to create Person Accounts
Answer: A
NEW QUESTION 29
Universal Containers recently built a Community for their customers. They would like to allow access of files maintained in their SharePoint server with customers. Which Salesforce feature should the Salesforce Admin recommend?
- A. Files Connect
- B. Files Sync
- C. Content Library
- D. Chatter and Files
Answer: C
NEW QUESTION 30
Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event.
Where should BC look for potential Lightning Bolt solutions?
- A. Salesforce Accelerator Directory
- B. Salesforce Accelerator Catalog
- C. Salesforce AppExchange
- D. Salesforce Connect
Answer: B
NEW QUESTION 31
Universal Containers is building a community to drive channel sales. They have 2000 partner accounts. The high level capabilities for their partners are as follows: * Partner users should NOT be able to access accounts and cases that they do NOT have access to. * A Partner User must be able to create cases for all accounts in their account hierarchy irrespective if they are parent or child account. * Partner users must be able to collaborate within the private groups they are members of. What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers
- A. Develop an Apex Managed Sharing Rule on the Account and Case Object
- B. Create a Criteria -based Sharing Rule with read/write access on the Account and Case Object
- C. Configure an Owner -based Sharing Rule on the Account and Case Object
- D. Set External User Organization Wide Defaults to Private on the Account and Case Object
Answer: A,D
NEW QUESTION 32
Where do you go to do this? You wish to edit the Community Head Markup.
- A. Community Builder >> Settings >> Advanced
- B. Developer Console
- C. Community Manager >> Administration >> Settings
- D. Upload a HTML static resource named Head Markup
- E. Modify the hidden Community Lightning Component which is displayed when editing the community
Answer: A
NEW QUESTION 33
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve cases for their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?
- A. Customer Community
- B. Customer Community Plus
- C. Partner Community
- D. Employee Community
Answer: B
NEW QUESTION 34
Universal Containers have asked you to help them set up their Salesforce Community and one of their requirements is to make Reports and Content available to members. What Community licence type(s) would you recommend? [Select 2]
- A. Customer Community
- B. Salesforce Community Content
- C. Partner Community
- D. Customer Community Plus
- E. Salesforce
Answer: C,D
NEW QUESTION 35
Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?
- A. Allow partner users to self-register and gain access
- B. Add partner contacts to the Community as members
- C. Create a partner profile for the company
- D. Create the account and enable it as a partner account
Answer: C
NEW QUESTION 36
Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community. They need to know if these Articles are helpful to customers when they search for help in the Community. What is the most efficient way for a Salesforce Admin to get this information from customers?
- A. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article
- B. Enable the article voting property on the Article Content component in the article detail page in the Community Builder
- C. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
- D. Create a customer survey using custom Lightning components and add it to the home page.
Answer: D
NEW QUESTION 37
Universal Containers is implementing a customer community.
What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?
- A. OWD and Apex Sharing
- B. Case co-ownership using Super User access
- C. Sharing Set
- D. Sharing Map and custom permission set
Answer: C
NEW QUESTION 38
A consultant is setting up an experience for a client in a new org. The client insists on using standard profiles for external users.
Which step is required in order to use standard profiles in an experience?
- A. Create a permission set with '' Allow standard external profiles' check assign to all external users.
- B. Ensure the standard profile have Allow using standard external profiles for self-registration, user creation, and login' set to True.
- C. Allow using standard external profiles for self-registration, user creation, and logging'' must be enabled.
- D. Customer Community Plus Login Experience license need to be used.
Answer: C
NEW QUESTION 39
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK's self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC's can log in to CK;s site?
- A. Create custom Apex handlers using login method from site class to sign in users from one community to the other.
- B. Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.
- C. Create separate user account for UC customer in CK's Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.
- D. Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.
Answer: D
NEW QUESTION 40
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