Pass Your Slack Certified Slack-Certified-Admin Exam on Nov 27, 2021 with 62 Questions
Slack-Certified-Admin Free Exam Study Guide! (Updated 62 Questions)
Slack Slack-Certified-Admin Exam Syllabus Topics:
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NEW QUESTION 15
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?
- A. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
- B. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.
- C. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
- D. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with question:s and requests for help.
Answer: A
NEW QUESTION 16
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
- A. Build custom apps for all the popular tools that send the alerts to one channel.
- B. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
- C. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a
#alerts- all channel for the relevant teams to monitor. - D. Send an announcement to the company reminding them to be more responsive when receiving alerts.
Answer: A
NEW QUESTION 17
Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?
- A. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
- B. Change the email, and reset the password. Changing the email will end John's Slack session.
- C. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactivate for more than 14 days.
- D. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
Answer: A
NEW QUESTION 18
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
- A. Start a new group DM with only the new members of the team.
- B. Convert the group DM to a private channel, and then invite the new members.
- C. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.
- D. Continue using the group DM, and invite the new members to it.
Answer: D
NEW QUESTION 19
GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.
GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.
What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?
- A. Have the Admins individually send out Single-Channel Guest invitations.
- B. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.
- C. Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.
- D. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.
Answer: B
NEW QUESTION 20
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
- A. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
- B. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
- C. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
- D. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
Answer: B
NEW QUESTION 21
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
- A. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
- B. To make multiple discussions in the same channel easier to follow
- C. To ensure that others in a channel will be notified of new messages
- D. To use slash commands without disturbing the rest of the channel members
Answer: B
NEW QUESTION 22
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
- A. Change the invitations permission to require Workspace Admins/Owners approval.
- B. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
- C. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
- D. Change the channel management permission for managing posting permissions in all channels to Everyone.
Answer: B
NEW QUESTION 23
Cristina is evaluating a Slack app's security and notices that it has the following scopes present:
channels:write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)
- A. Send messages as a member
- B. Modify public channels
- C. Upload files
- D. Access group direct messages
Answer: A,B
NEW QUESTION 24
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.
They may need to reference the history in the future.
Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
- A. Delete the channel; messages from a deleted channel are still available via search.
- B. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
- C. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
- D. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
Answer: C
NEW QUESTION 25
A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?
- A. Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.
- B. Meet with key business units to identify and measure opportunities to improve productivity using Slack.
- C. Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.
- D. Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
Answer: D
NEW QUESTION 26
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
- A. The member would be automatically added to the new workspace unless it is a hidden workspace.
- B. The member would be automatically added to the new workspace and would be unable to leave.
- C. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
- D. There will be no changes to the member's workspace list.
Answer: A
NEW QUESTION 27
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
- A. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
- B. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
- C. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
- D. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
Answer: A,D
NEW QUESTION 28
Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?
- A. When there is a new line of business at your company
- B. When a few question:s need to be answered quickly
- C. When you need to let your manager know you are not feeling well
- D. When you need to confirm meeting times
Answer: B
NEW QUESTION 29
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
- A. The member who is leaving the company must have left all channels.
- B. The IdP must support deprovisioning via SCIM.
- C. Each member's access must be set to expire after 90 days.
- D. The member must not be a Workspace Admin or Owner.
Answer: D
NEW QUESTION 30
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?
- A. Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.
- B. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
- C. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.
- D. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
Answer: D
NEW QUESTION 31
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
- A. Invite Only
- B. Hidden
- C. By Request
- D. Open
Answer: A
NEW QUESTION 32
Which of the following statements describes the effect of configuring mandatory Two Factor authentication (2FA) in Slack?
- A. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.
- B. Members must submit a verification code along with their password each time they sign in.
- C. Members must have a sophisticated and complex password that is updated regularly.
- D. Members must use a biometric reader to authenticate with Slack.
Answer: B
NEW QUESTION 33
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?
- A. Create a public announce-only channel for the expense system.
- B. Create a new invite-only workspace called "Expenses."
- C. Create a private channel called #expense-system-updates with all employees added.
- D. Create a new public workspace called "Expenses" with access granted to all employees.
Answer: C
NEW QUESTION 34
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
- A. Prepare for a decrease in workload since channel requests will need to be processed less frequently.
- B. Appoint other members of their workspace to help with the workload.
- C. Keep up to date on all channel naming conventions to accurately process requests.
- D. Create a process for channel requests.
Answer: C,D
NEW QUESTION 35
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
- A. True
- B. False
Answer: B
NEW QUESTION 36
How many integrations can be installed on a workspace on the Standard plan?
- A. 25 integrations
- B. Unlimited
- C. 10 integrations
- D. 5 integrations
Answer: B
NEW QUESTION 37
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
- A. Direct message your key contact who belongs to the connected channel, so they are directly informed.
- B. Send a message that includes an @channel and @here to #supplier-bindings.
- C. Send a message that includes an @channel and @everyone to #supplier-bindings.
- D. Send an @everyone in a message to your workspace-wide #general channel.
Answer: A
NEW QUESTION 38
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