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NEW QUESTION # 167
UC migrating 100,000 Accounts from an enterprise resource planning (ERP) to salesforce and is concerned about ownership skew and performance. Which 3 recommendations should a data architect provide to prevent ownership skew? Choose 3 answer
- A. Assigned a default user as owner of accounts, and assign role in hierarchy.
- B. Assign a default user as owner of accounts and assigned top most role in hierarchy.
- C. Assign "view all" permission on profile to give access to account.
- D. Assign a default user as owner of account and do not assign any role to default user.
- E. Keep users out of public groups that can be used as the source for sharing rules.
Answer: B,D,E
Explanation:
According to the Salesforce documentation, ownership skew occurs when a large number of records (more than 10,000) are owned by a single user or queue. This can cause performance issues and lock contention when multiple users try to access or update those records. To prevent ownership skew, some of the recommended practices are:
Assign a default user as the owner of the records and do not assign any role to the default user (option C). This way, the records will not be visible to other users in the role hierarchy and will not cause sharing recalculations.
Keep users out of public groups that can be used as the source for sharing rules (option B).
Sharing rules based on public groups can cause excessive sharing calculations and lock contention when many records are owned by a single user or queue.
Assign a default user as the owner of the records and assign the top most role in the hierarchy to the default user (option E). This way, the records will be visible to all users in the role hierarchy, but will not cause sharing recalculations or lock contention.
NEW QUESTION # 168
Universal Containers has a rollup summary field on account to calculate the number of contacts associated with an account. During the account load, Salesforce is throwing an "UNABLE
_TO_LOCK_ROW" error. Which solution should a data architect recommend to resolve the error?
- A. Defer rollup summary field calculation during data migration.
- B. Leverage Data Loader's platform API to load data.
- C. Perform a batch job in parallel mode and reduce the batch size.
- D. Perform a batch job in serial mode and reduce the batch size.
Answer: D
Explanation:
According to the Salesforce documentation, the "UNABLE _TO_LOCK_ROW" error occurs when a record is being updated or created, and another operation tries to access or update the same record at the same time. This can cause lock contention and timeout issues. To resolve the error, some of the recommended solutions are:
Perform a batch job in serial mode and reduce the batch size (option B). This means running the batch job one at a time and processing fewer records per batch. This can reduce the chances of concurrent updates and lock contention on the same records.
Use the FOR UPDATE keyword to lock records in Apex code or API calls. This means explicitly locking the records that are being accessed or updated by a transaction, and preventing other transactions from modifying them until the lock is released. This can avoid conflicts and errors between concurrent operations on the same records.
NEW QUESTION # 169
Salesforce is being deployed in Ursa Major Solar's disparate, multi-system ERP environment.
Ursa major Solar wants to maintain data synchronization between systems. Which two techniques should be used to achieve this goal? (Choose two.)
- A. Build synchronization reports and dashboards.
- B. Utilize workbench to update files within systems.
- C. Integrate Salesforce with the ERP environment.
- D. Utilize an MDM strategy to outline a single source of truth.
Answer: C,D
Explanation:
Option A is correct because integrating Salesforce with the ERP environment is a technique to maintain data synchronization between systems. Option C is correct because utilizing an MDM strategy to outline a single source of truth is another technique to ensure data quality and consistency across systems.
NEW QUESTION # 170
Universal Containers (UC) needs to run monthly and yearly reports on opportunities and orders for sales reporting. There are 5 million opportunities and 10 million orders. Sales users are complaining that the report will regularly timeout. What is the fastest and most effective way for a data architect to solve the time-out issue?
- A. Create a skinny table in Salesforce, and copy order and opportunity fields into the skinny table and create the required reports on It.
- B. Create custom fields on opportunity, and copy data from order into those custom fields and run all reports on Opportunity object.
- C. Create an aggregate custom object that summarizes the monthly and yearly values into the required format for the required reports.
- D. Extract opportunity and order data from Salesforce, and use a third-party reporting tool to run reports outside of Salesforce.
Answer: C
Explanation:
Creating an aggregate custom object that summarizes the monthly and yearly values into the required format for the required reports (option D) is the fastest and most effective way for a data architect to solve the time-out issue, as it reduces the amount of data that needs to be queried and processed by the reports.
NEW QUESTION # 171
A large insurance provider is looking to implement Salesforce. The following exist.
1. Multiple channel for lead acquisition
2. Duplication leads across channels
3. Poor customer experience and higher costs
On analysis, it found that there are duplicate leads that are resulting to mitigate the issues?
- A. Implement third-party solution to clean and event lead data.
- B. Build process is manually search and merge duplicates.
- C. Standard lead information across all channels.
- D. Build a custom solution to identify and merge duplicate leads.
- E. Implement de-duplication strategy to prevent duplicate leads
Answer: A,C,E
Explanation:
According to the Salesforce documentation, duplicate leads are leads that have the same or similar information as other leads in Salesforce. Duplicate leads can cause poor customer experience, higher costs, and inaccurate reporting. To mitigate the issues caused by duplicate leads, some of the recommended practices are:
Standardize lead information across all channels (option B). This means using consistent formats, values, and fields for capturing lead data from different sources, such as web forms, email campaigns, or third-party vendors. This can help reduce data quality issues and make it easier to identify and prevent duplicate leads.
Implement a third-party solution to clean and enrich lead data (option D). This means using an external service or tool that can validate, correct, update, and enhance lead data before or after importing it into Salesforce. This can help improve data quality and accuracy, and reduce duplicate leads.
Implement a de-duplication strategy to prevent duplicate leads (option E). This means using Salesforce features or custom solutions that can detect and block duplicate leads from being created or imported into Salesforce. For example, using Data.com Duplicate Management, which allows defining matching rules and duplicate rules for leads and other objects.
NEW QUESTION # 172
An architect is planning on having different batches to load one million Opportunities into Salesforce using the Bulk API in parallel mode. What should be considered when loading the Opportunity records?
- A. Sort batches by Name field values.
- B. Group batches by the AccountId field.
- C. Order batches by Auto -number field.
- D. Create indexes on Opportunity object text fields.
Answer: C
Explanation:
Ordering batches by Auto-number field will ensure that the records are processed in a sequential order and avoid any locking issues that might occur when loading related records in parallel mode. Creating indexes, grouping batches by AccountId, or sorting batches by Name field values are not necessary or beneficial for loading Opportunity records using the Bulk API.
NEW QUESTION # 173
Universal Containers has multiple systems all containing and maintaining customer data.
Although point-to-point integrations are in place, customers are complaining about consistency in the data. What solution should the data architect recommend?
- A. Data cleanse each system
- B. An MDM solution as the customer master, with centralized integrations to ensure consistency across all systems.
- C. Perform a onetime synchronization to level set the built up inconsistencies
- D. Improve existing point-to-point integrations
Answer: B
Explanation:
Master data management (MDM) is a solution that helps organizations manage their master data across multiple systems and ensure consistency and quality. An MDM solution can act as the customer master, with centralized integrations to other systems, to avoid data duplication and inconsistency.
NEW QUESTION # 174
Universal Containers (UC) is in the process of selling half of its company. As part of this split, UC's main Salesforce org will be divided into two org:org A and org B, UC has delivered these requirements to its data architect
1. The data model for Org B will drastically change with different objects, fields, and picklist values.
2. Three million records will need to be migrated from org A to org B for compliance reasons.
3. The migrate will need occur within the next two month, prior to be split.
Which migrate strategy should a data architect use to successfully migrate the date?
- A. Write a script to use the Bulk API
- B. Use the Salesforces CLI to query, export, and import
- C. use as ETL tool to orchestrate the migration.
- D. Use Data Loader for export and Data Import Wizard for import
Answer: C
Explanation:
Using an ETL tool to orchestrate the migration is the best strategy for this scenario, as it can handle the data model changes, the large volume of records, and the tight timeline.
NEW QUESTION # 175
Universal Containers (UC) uses the following Salesforce products:
- Sales Cloud for customer management.
- Marketing Cloud for marketing.
- Einstein Analytics for business reporting.
UC occasionally gets a list of prospects from third-party source as comma-separated values (CSV) files for marketing purposes. Historically, UC would load contact Lead object in Salesforce and sync to Marketing Cloud to send marketing communications. The number of records in the Lead object has grown over time and has been consuming large amounts of storage in Sales Cloud, UC is looking for recommendations to reduce the storage and advice on how to optimize the marketing Cloud to send marketing communications. The number of records in the Lead object has grown over time and has been consuming large amounts of storage in Sales Cloud, UC is looking for recommendations to reduce the storage and advice on how to optimize the marketing process.
What should a data architect recommend to UC in order to immediately avoid storage issues in the future?
- A. Load the CSV files in an external database and sync with Marketing Cloud prior to sending marketing communications.
- B. Continue to use the existing process to use Lead object to sync with Marketing Cloud and delete Lead records from Sales after the sync is complete.
- C. Load the CSV files in Einstein Analytics and sync with Marketing Cloud prior to sending marketing communications;
- D. Load the contacts directly to Marketing Cloud and have a reconciliation process to track prospects that are converted to customers.
Answer: D
Explanation:
According to the Salesforce documentation, Marketing Cloud is a platform that allows creating and managing marketing campaigns across multiple channels, such as email, mobile, social media, web, etc. Marketing Cloud can integrate with Sales Cloud and other Salesforce products to share data and insights. One of the ways to integrate Marketing Cloud with Sales Cloud is using Marketing Cloud Connect, which allows syncing data between the two platforms using synchronized data sources.
However, if UC occasionally gets a list of prospects from third-party sources as CSV files for marketing purposes, it may not be necessary or efficient to load them into Sales Cloud first and then sync them with Marketing Cloud. This can consume large amounts of storage in Sales Cloud, which has a limit based on the license type. It can also cause data quality issues, such as duplicates or outdated information.
A better option for UC is to load the contacts directly to Marketing Cloud using Import Definition, which allows importing data from external files or databases into Marketing Cloud data extensions. Data extensions are custom tables that store marketing data in Marketing Cloud. This way, UC can avoid storage issues in Sales Cloud and optimize the marketing process by sending marketing communications directly from Marketing Cloud.
To track prospects that are converted to customers, UC can have a reconciliation process that compares the contacts in Marketing Cloud with the accounts or contacts in Sales Cloud. This can be done using SQL queries or API calls to access and compare data from both platforms.
Alternatively, UC can use Marketing Cloud Connect to sync the converted contacts from Sales Cloud to Marketing Cloud using synchronized data sources.
NEW QUESTION # 176
Universal Containers (UC) has adopted Salesforce as its primary sales automated tool. UC has
100,00 customers with a growth rate of 10% a year, UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle.
The UC sales team needs to be able to pull a customer record and view their account status, Invoice history, and opportunities without navigating outside of Salesforce.
What should a data architect use to provide the sales team with the required functionality?
- A. Create a custom object and migrate the last 12 months of Invoice data into Salesforce so it can be displayed on the Account layout.
- B. Write an Apex callout and populate a related list to display on the account record.
- C. Create a mashup page that will present the billing system records within Salesforce.
- D. Create a visual force tab with the billing system encapsulated within an iframe.
Answer: C
Explanation:
To provide the sales team with the required functionality, a data architect should use a mashup page that will present the billing system records within Salesforce. A mashup page is a web page that combines data from multiple sources into a single integrated view. A mashup page can be created using Visualforce or Lightning Web Components, and can use Salesforce Connect or custom integrations to access external data from the on-premise web-based billing and invoice system. This will allow the sales team to pull a customer record and view their account status, invoice history, and opportunities without navigating outside of Salesforce.
NEW QUESTION # 177
NTO would like to retrieve their SF orgs meta data programmatically for backup within a various external. Which API is the best fit for accomplishing this task?
- A. SOAP API
- B. Tooling API
- C. Metadata API
- D. Bulk API in serial mode
Answer: C
Explanation:
The best API for retrieving Salesforce org metadata programmatically is the Metadata API. The Metadata API provides access to the metadata that defines the structure and configuration of an org, such as custom objects, fields, workflows, security settings, etc. It also supports deploying, retrieving, creating, updating, and deleting metadata components. The Metadata API can be used with various tools, such as Ant, Workbench, or IDEs.
NEW QUESTION # 178
A large automobile company has implemented Salesforce for its sales associates. Leads flow from its website to Salesforce using a batch integration in Salesforce. The batch job converts the leads to Accounts in Salesforce. Customers visiting their retail stores are also created in Salesforce as Accounts.
The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which option should a data architect choose to implement to avoid duplicates?
- A. leverage duplicate rules in Salesforce to validate duplicates during the account creation process.
- B. Build a custom search functionality that allows sales associates to search for customer in real time upon visiting their retail stores.
- C. Implement an MDM solution to validate the customer information before creating Salesforce.
- D. Develop an Apex class that searches for duplicates and removes them nightly.
Answer: A
Explanation:
Leveraging duplicate rules in Salesforce to validate duplicates during the account creation process (option A) is the best option to implement to avoid duplicates, as it allows the sales associates to identify and merge duplicate accounts before they are saved.
NEW QUESTION # 179
Cloud Kicks currently has a Public Read/Write sharing model for the company's Contacts. Cloud Kicks management team requests that only the owner of a contact record be allowed to delete that contact. What should an Architect do to meet these requirements?
- A. Set the profile of the users to remove delete permission from the Contact object.
- B. Set the Sharing settings as Public Read Only for the Contact object.
- C. Check if the current user is NOT the owner by creating a validation rule on the Contact object.
- D. Check if the current user is NOT the owner by creating a "before delete" trigger.
Answer: D
Explanation:
Checking if the current user is NOT the owner by creating a "before delete" trigger can meet the requirement of allowing only the owner of a contact record to delete that contact. A trigger is a piece of Apex code that can execute before or after a record is inserted, updated, deleted, or undeleted. A "before delete" trigger can prevent the deletion of a record by using the addError() method.
NEW QUESTION # 180
Northern Trail Outfitters (NTO) plans to maintain contact preferences for customers and employees.
NTO has implemented the following:
1. Customers are Person Accounts for their retail business.
2. Customers are represented as Contacts for their commercial business.
3. Employees are maintained as Users.
4. Prospects are maintained as Leads.
NTO needs to implement a standard communication preference management model for Person Accounts, Contacts, Users, and Leads.
Which option should the data architect recommend NTO to satisfy this requirement?
- A. Create case for contact preferences, and use this to validate the preferences for Lead, Person Accounts, and Users.
- B. Use Individual objects to maintain the preferences with relationships to Lead, Person Account, and Users.
- C. Create a custom object to maintain preferences and build relationships to Lead, Person Account, and Users.
- D. Create custom fields for contact preferences in Lead, Person Account, and Users objects.
Answer: B
Explanation:
The Individual object is a standard object that lets you store details about data privacy and protection preferences for person accounts, contacts, users, and leads. The Individual object can be used to implement a standard communication preference management model for NTO, with relationships to the other objects.
NEW QUESTION # 181
What is the purpose of Shield Platform Encryption?
- A. Backup data
- B. Deduplicate records
- C. Improve performance
- D. Encrypt data at rest
Answer: D
Explanation:
It protects sensitive data for compliance.
NEW QUESTION # 182
Universal Container has implemented Sales Cloud to manage patient and related health records.
During a recent security audit of the system, it was discovered that same standard and custom fields need to encrypted. Which solution should a data architect recommend to encrypt existing fields?
- A. Use Apex Crypto Class encrypt customer and standard fields.
- B. Implement classic encryption to encrypt custom and standard fields.
- C. Expert data out of Salesforce and encrypt custom and standard fields.
- D. Implement shield platform encryption to encrypt and standard fields
Answer: D
Explanation:
The correct answer is C, implement shield platform encryption to encrypt standard and custom fields. Shield platform encryption is a feature that allows you to encrypt sensitive data at rest in Salesforce without affecting its functionality. You can encrypt both standard and custom fields using shield platform encryption. Using Apex Crypto Class, implementing classic encryption, or exporting data out of Salesforce are not recommended solutions, as they will either limit your functionality, require custom code, or compromise your data security.
NEW QUESTION # 183
A company has 12 million records, and a nightly integration queries these records. Which two areas should a Data Architect investigate during troubleshooting if queries are timing out?
(Choose two.)
- A. Make sure the query doesn't contain NULL in any filter criteria.
- B. Modify the integration users' profile to have View All Data.
- C. Create a formula field instead of having multiple filter criteria.
- D. Create custom indexes on the fields used in the filter criteria.
Answer: A,D
Explanation:
Making sure the query does not contain NULL in any filter criteria can avoid full table scans and leverage indexes more efficiently. Queries with NULL filters are not selective and can cause performance issues. Creating custom indexes on the fields used in the filter criteria can also enhance the query performance by reducing the number of records to scan.
NEW QUESTION # 184
Get Cloudy Consulting monitors 15,000 servers, and these servers automatically record their status every 10 minutes. Because of company policy, these status reports must be maintained for
5 years. Managers at Get Cloudy Consulting need access to up to one week's worth of these status reports with all of their details. An Architect is recommending what data should be integrated into Salesforce and for how long it should be stored in Salesforce. Which two limits should the Architect be aware of? (Choose two.)
- A. Workflow rule limits
- B. Data storage limits
- C. API Request limits
- D. Webservice callout limits
Answer: B,C
Explanation:
Data storage limits and API request limits are two important factors that affect the data integration and storage in Salesforce. Data storage limits determine how much data can be stored in Salesforce, and API request limits determine how many API calls can be made to Salesforce in a
24-hour period. Both of these limits depend on the edition and license type of the Salesforce org.
Workflow rule limits and webservice callout limits are not directly related to data integration and storage, but rather to business logic and external services.
NEW QUESTION # 185
UC is trying to switch from legacy CRM to salesforce and wants to keep legacy CRM and salesforce in place till all the functionality is deployed in salesforce. The want to keep data in synch b/w Salesforce, legacy CRM and SAP. What is the recommendation?
- A. Suggest MDM solution and link MDM to salesforce and SAP
- B. Do not integrate legacy CRM to Salesforce, but integrate salesforce to SAP
- C. Integrate legacy CRM to salesforce and keep data in synch till new functionality is in place
- D. Integrate SAP with Salesforce, SAP to legacy CRM but not legacy CRM to Salesforce
Answer: A,D
Explanation:
Integrate SAP with Salesforce, SAP to legacy CRM but not legacy CRM to Salesforce. This is a good recommendation because it allows both Salesforce and the legacy CRM to interact with the ERP system, which can be the source of truth for some data entities. However, it avoids creating a direct connection between Salesforce and the legacy CRM, which can cause data duplication and synchronization issues. Suggest MDM solution and link MDM to salesforce and SAP. This is another good recommendation because it can help manage the data lifecycle and quality across multiple systems, as well as provide a single view of the customer data
NEW QUESTION # 186
Which tool helps prevent duplicate records?
- A. Matching Rules + Duplicate Rules
- B. Process Builder
- C. Validation Rules
- D. Workflow Rules
Answer: A
Explanation:
These detect and block or alert duplicates.
NEW QUESTION # 187
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