Study with Apple : 9L0-415 Exam Torrent as your best preparation materials
Last Updated: Oct 12, 2026
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More and more people sit the Apple 9L0-415 exam every year — and for good reason: the certificate it awards is a recognized benchmark of IT skill. SurePassExams prepares you for the Apple OS X Support Essentials 10.9 exam with 218 practice questions for the 9L0-415 exam, written by experienced IT experts.
Apple 9L0-415 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.9 |
| Exam Number: | 9L0-415 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | Tied to OS X version certification; version-specific certification (retired) |
| Available Languages: | English |
| Passing Score: | 80% (approximate, subject to Apple certification policies) |
| Related Certifications: | Apple Certified Support Professional (ACSP) |
| Exam Price: | USD 65–250 (varies by region and testing provider) |
| Exam Format: | Computer-Based Exam (CBT), Multiple Choice |
| Real Exam Qty: | Approximately 80 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based exam delivered via Pearson VUE or Apple Authorized Training Center (historically) |
| Pre Condition: | Recommended familiarity with macOS basics and system administration concepts; exam is part of the Apple Certified Support Professional (ACSP) track; this specific exam is retired |
| Official Syllabus URL: | https://training.apple.com |
Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Network Configuration and Services | |
| Installation and Configuration of OS X 10.9 | |
| Troubleshooting and Support Techniques | |
| System Administration and Maintenance | |
| User Accounts and File Systems | |
| Applications and Processes Management |
Candid Answers About the Apple OS X Support Essentials 10.9 Exam
Recommended familiarity with macOS basics and system administration concepts; exam is part of the Apple Certified Support Professional (ACSP) track; this specific exam is retired These requirements belong to Apple and may be revised, so check the current rules on the official exam page: https://training.apple.com before committing to a Apple OS X Support Essentials 10.9 registration.
The Apple OS X Support Essentials 10.9 exam contains Approximately 80 questions within 90 minutes. Knowing the content matters, but the clock decides who finishes — practice committing and moving on. Full-length timed sessions in the SurePassExams test engine are the most direct way to rehearse that discipline before the real 9L0-415 exam.
Apple spreads the Apple OS X Support Essentials 10.9 syllabus over 6 areas, with Installation and Configuration of OS X 10.9, System Administration and Maintenance, Applications and Processes Management carrying the most weight. Study proportionally to those shares — the complete outline is in the section above this page.
Yes — SurePassExams offers a free demo with real Apple OS X Support Essentials 10.9 sample questions and answers. Download it first; purchase the full product only when you are satisfied with what you see. After buying, 365 days of free updates are included — once that year ends, renew the update service at a 50% discount from your member zone.
The 9L0-415 exam is Apple's official certification test — pass it and the Mac OS X certificate is yours, a credential at the Professional level. It exists to measure practical IT skills objectively, which is why hiring managers treat it as a reliable benchmark — and why candidate numbers keep rising. It also relates to Apple Certified Support Professional (ACSP), so the value compounds as you progress.
One Apple OS X Support Essentials 10.9 attempt costs USD 65–250 (varies by region and testing provider), with 80% (approximate, subject to Apple certification policies) required to pass. Retakes charge the full fee again, so passing on your own terms means walking in overprepared. Use SurePassExams practice questions until timed mock scores clear 80% (approximate, subject to Apple certification policies) comfortably, then book the 9L0-415 exam.
Two steps complete your order, and your 9L0-415 product is emailed to your mailbox within one minute of payment — download the attachment and start studying. If nothing arrives within 2 hours, check spam and contact support for an immediate resend. On failure: the refund policy applies when you sat the corresponding 9L0-415 exam within 60 days of purchase. Submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund is processed within 7 days. Excluded are attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders — and the candidate name must match the payer name. Prefer to continue preparing? Exchange your product for two free exam products of equal value, keeping the update service on your original purchase.
Apple OS X Support Essentials 10.9 Sample Questions:
How can you limit a user account from having full access to all applications?
- A. Parental Controls can further limit a user account. Examples include enforcing a simple Finder, limiting applications and widgets, limiting Mac App Store content, setting time limits, and content filtering for several applications included in OS X.
- B. By default on OS X, opens Archive Utility, the default application for opening zip archive files. Archive Utility, expands the contents of the zip archive next to the same location as the original zip archive.
- C. The Archive option in the Finder creates compressed zip archive files.
- D. Resource contention occurs when fast user switching is enabled and a user tries to access an item another user already has open in the background. Document contention occurs when a user attempts to open a document another user has already opened. Peripheral contention occurs when a user attempts to access a peripheral already in use by another user's open application. Application contention occurs when the second user attempts to access an application designed to run only once on a system.
Correct Answer: A 🗳️
The Setup Assistant process guides a user through initial configuration of OS X Mavericks.
- A. What two methods can be used to create an external OS X Recovery disk?
- B. What process is used to guide a user through the initial configuration of OS X Mavericks?
- C. What are the minimum hardware requirements for upgrading a system with OS X Mavericks?
- D. What steps should you use when troubleshooting application issues?
Correct Answer: B 🗳️
Three ways to forcibly quit an application from thegraphical interface are from the Force Quit Application dialog accessed from the Apple menu; from the Dock application shortcut menu accessed by Control-clicking or right-clicking the application's icon; or from the /Applications/Utilities/ Activity Monitor application.
- A. What four methods can be used to eject a volume or disk from the Finder?
- B. What can you enable to locate a lost Mac system?
- C. What three primary sources can Migration Assistant pull from?
- D. What three ways can you forcibly quit an application from the graphical interface?
Correct Answer: D 🗳️
Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.
An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?
- A. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
- B. Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
- C. Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
- D. Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
Correct Answer: A 🗳️
Safe Sleep is a feature of all OS X compatible portable Macs that saves the system's state to permanent storage in cases where the computer's battery drains completely. Power Nap is a feature of Mac systems introduced after mid-2011 that use all-flash storage. Power Nap allows the Mac to automatically wake in a low-power mode so the system can perform a variety of application and system updates.
- A. What does the master password do?
- B. Which sharing services can OS X provide?
- C. What are Safe Sleep and Power Nap?
- D. What happens during system shutdown?
Correct Answer: C 🗳️
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