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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Core Development (Workflows, Modals, Interactivity)48%- Handle interactive payloads and events effectively.
- Integrate Salesforce data with Slack applications.
- Develop interactive components such as modals and home tabs.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
Topic 2: Design for Scale9%- Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
Topic 3: Apps in the Slack Platform7%- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Identify when to set up a team to collaborate on a Slack app.
Topic 4: Design for Security19%- Request the appropriate scopes for your app's use case.
- Design for security.
- Identify the steps you could take to make your app communicate securely in Slack.
- Request the appropriate tokens for your app's use case.
- Store and retrieve data and tokens safely.
- Implement the OAuth installation flow.
Topic 5: APIs for Managing Your Slack12%- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Monitor workspace events with the Audit Logs API.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Use the SCIM API to manage Slack users and user groups.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
Topic 6: Tools5%- Explain the purpose and value of Block Kit Builder.
- Recommend when to use sample code and external resources.
- Recommend when to use the Bolt development framework to build Slack apps.
- List some use cases for Slack Developer Tools (SDT).

Salesforce Certified Slack Developer Sample Questions:

1. When developing a Slack app that receives webhook requests, what is a crucial security practice for handling these requests?

A) Use simple query parameters in the webhook URL for quick validation
B) Validate the authenticity of each webhook request using Slack's signing secrets
C) Automatically accept all incoming webhook requests to ensure no data is lost
D) Only process requests that originate from a predefined list of IP addresses


2. Your team is developing a Slack app for a sales department to track weekly sales targets. The app needs to provide a quick and easy way for the sales team to update their progress.
Which interactive component should be used for this functionality?

A) Implement an interactive message with dropdown menus for salespeople to select their weekly progress
B) Create a bot that salespeople can message with their sales updates
C) Use a slash command that salespeople can use to post updates in a common channel
D) Set up a modal form that opens weekly for salespeople to input their sales data


3. In which scenario would the use of the SCIM API be most beneficial for a Slack workspace?

A) For creating detailed analytics dashboards showing workspace usage and user engagement metrics
B) To enable advanced data encryption and security protocols within Slack channels
C) To facilitate real-time translation of messages between users speaking different languages
D) When automating the process of updating user roles and permissions based on changes in an external HR management system


4. When is it most appropriate to use the Audit Logs API in your Slack workspace?

A) For real-time interaction and messaging within Slack channels
B) To develop interactive Slack bots that respond to user queries within channels
C) To create and manage custom Slack emojis and themes for your workspace
D) When you need to track and analyze user activities and security-related events in the workspace for compliance and auditing purposes


5. When designing a Slack app for an organization using Enterprise Grid, what key aspect should be considered to ensure compatibility across the entire Grid?

A) Limit the app's features to basic Slack functionality to avoid compatibility issues with the Enterprise
B) Focus the app's functionality on user-specific settings that do not require cross-workspace interactions
C) Ensure the app supports centralized administration controls that can be managed across multiple workspaces within the Grid
D) Design the app to interact only with the primary workspace, as the settings will automatically apply to all other workspaces in the Grid


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: C

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